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Discharge at Delivery Patient Advocate
Discharge at Delivery Patient Advocate-March 2024
Syracuse
Mar 31, 2026
About Discharge at Delivery Patient Advocate

  Overview

  Job Summary: Work on site in hospital serving as primary liaison of the delivery @ discharge program. Assist pharmacy staff in the triaging discharge prescriptions, the delivery of filled prescriptions to the patients and collecting payment at the time of delivery.

  Responsibilities

  Job Duties:

  Identify and enroll patients to the discharge and delivery programs

  Serve as on-site liaison to hospital doctors, nurses and discharge coordinators to drive utilization of the delivery @ discharge program.

  Proactively identify opportunities for increased efficiencies as well as potential barriers to delivery @ discharge program

  Work closely with home pharmacy to ensure timely delivery of discharge prescriptions

  Highlight Kinney Drugs Rx services to discharge patient to aid in new customer retention

  Executes the plan – Able to learn and understand specific aspects of the pharmacy management system (i.e., adjudication queue) as well as our POS system; follows instructions and completes tasks with a sense of urgency

  Quality focused – understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controls

  Assist in the Triaging of discharge prescriptions

  Verify and gather necessary patient information including name, address, phone number, date of birth, allergies, chronic conditions, request for non-safety caps and insurance information

  Assess the workload, establish the prescription pick up time and queue the prescription for processing

  Assist in the delivery of prescriptions to the patient, including obtaining patient signatures

  Provide quality customer service to all customers Maintain confidentiality regarding all patient information

  Must keep current with all State and Federal requirements as related to conditions of employment

  Responsible for completing all mandatory and regulatory training programs

  Perform other duties as assigned

  Qualifications

  Educational Requirements:

  Minimum: High School Diploma (or currently enrolled) or GED

  Preferred: AS Degree or Higher

  Required (Vermont Employees):

  Registered with the State of Vermont as a Pharmacy TechnicianExperience:

  Preferred: 3 years Hospital or retail pharmacy experienceSpecial Conditions of Employment

  Drug test

  Initial and continuous exclusion and sanction/disciplinary monitoring

  Any and all additional eligibility requirements based on the specific position

  Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/12021/discharge-at-delivery-patient-advocate/job?mode=apply&apply=yes&in_iframe=1&hashed=-336031866)

  Job Locations US-NY-Syracuse

  Posted Date 2 months ago (1/4/2024 11:44 PM)

  Requisition ID 2024-12021

  # of Openings 1

  Category Pharmacy

  Location : Location US-NY-Syracuse

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