Job Description: Director - ServiceNow Industry Solutions

　　About Cognizant:

　　Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 208 on the Fortune 500.

　　About Cognizant's ServiceNow practice:

　　Cognizant's ServiceNow Practice expands the entire platform beyond traditional implementations into strategic digital transformations. Our proven ability to assess, innovate, design, build, integrate and sustain opportunities keeps the client's main goals top of mind, while ensuring businesses stay relevant, brands are differentiated, and profitable growth is achieved.

　　Our ServiceNow practice has successfully led over 9,500 transformations - delivering services globally and across the enterprise. The ServiceNow practice is product-line certified in all 9 ServiceNow domains across the platform. Our tenure and proven achievements make Cognizant a frontrunner to propose outcome-driven approaches for the ServiceNow platform.

　　The role:

　　As the Director, Industry Solutions, you will leverage your multi-vertical ServiceNow expertise to develop and implement pre-sales strategies that will optimize customer experience, maximize retention, and foster long-term relationships. This role is client-facing, highly collaborative with the Delivery and Sales/Account teams, and requires dedication to guiding and mentoring a team.

　　Design and execute pre-sales technical vision/strategy in alignment with ServiceNow practices

　　Develop project roadmap and define all goals, metrics, and benchmarks

　　Serve clients as a trusted advisor and dependable advocate to best support their needs

　　Lead and support a team of managers, fostering our promise to thrive on an inclusive and high caliber team with heart

　　Work cross-functionally to understand client objectives and address challenges

　　Identify opportunities to maximize service value, growth prospects and Cognizant ROI

　　You must have:

　　15+ years of experience in IT services

　　8-10 years of experience in ServiceNow solution design and/or delivery leadership preferably from an Elite ServiceNow Integration Partner

　　Recent specialization creating and marketing packaged ServiceNow solutions in at least one of the following industries:

　　o Healthcare

　　o Life sciences

　　o Financial services

　　o Media/Telecom

　　o Manufacturing/Logistics

　　o Public sector

　　Well-versed in most ServiceNow modules (ITSM, SPM, APM, ITAM, ITOM, SecOps, HRSD, GRC, CMDB, Service Portal)

　　Excellent leadership and communication skills with the ability to guide senior decision-makers

　　Ability to travel 50-75%

　　Bachelor's degree or equivalent experience

　　You'll stand out if you have:

　　Additional ServiceNow industry specializations

　　CMA and/or CTA certifications

　　Experience integrating with other enterprise systems

　　* MBA or equivalent degree

　　Work Authorization

　　Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

　　Salary and Other Compensation:

　　The annual salary for this position is between $200,000-$250,000 depending on experience and other qualifications of the successful candidate.

　　This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

　　Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

　　Medical/Dental/Vision/Life Insurance

　　Paid holidays plus Paid Time Off

　　401(k) plan and contributions

　　Long-term/Short-term Disability

　　Paid Parental Leave

　　Employee Stock Purchase Plan

　　Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

　　Employee Status : Full Time Employee

　　Shift : Day Job

　　Travel : No

　　Job Posting : Sep 27 2023

　　About Cognizant

　　Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

　　If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.

　　Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

　　Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly