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Director-Risk Management
Director-Risk Management-March 2024
Conway
Mar 29, 2026
About Director-Risk Management

  Description

  Come join our team as a Director of Risk Management at Conway Behavioral Health! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

  We offer a full suite of benefits ranging from:

  Competitive hourly rates

  Medical, Dental, and Vision Insurance

  Paid Holidays

  Paid Time Off

  HSA & FSA

  Company Paid Basic Life & AD&D

  Disability

  401(k) Retirement Plan - with company match

  Employee Assistance Program/Employee Discount Program

  Conway Behavioral Health System is a leading provider of comprehensive services for adults and adolescents who have been struggling with mental and behavioral health disorders, including substance abuse and addiction.​

  Director of Risk Management Responsibilities:

  Oversee operations, business planning and budget development for the Risk department.

  Investigate and analyze actual and potential risks in the facility; assess liability and probability of legal action for potential notification. Implement, educate and encourage incident reporting system throughout the facility.

  Implement risk management program throughout the facility.

  Develop and implement infrastructures and systems that support patient safety.

  Work closely with Clinical Department practice to ensure the organization's procedures and policies are being followed by all employees.

  Work with internal auditors, security contractors, and other staff to establish an internal control system.

  Monitor and analyze program performance data to determine program effectiveness and identify opportunities for improvement. Insure compliance with all administrative requirements.

  Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees.

  Maintain database of full disclosure activities and provide oversight for review programs and provides technical support as needed.

  Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

  Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development and compliance initiatives.

  Collaborate with clinical staff and management for prevention of clinical risks throughout the facility. Develops effective working relationships with clinical staff and administrative personnel to facilitate the delivery of patient care.

  Create and implement policies and procedures that improve both patient care and employee safety. Ensure the application of institutional policies, especially those regarding patient rights, confidentiality and full disclosure.

  Develop, implement, coordinate and facilitates the Quality Assurance/Process Improvement (QAPI) Program for facility.

  Assess QAPI needs and trends for the facility program by reviewing current practices and gathering, compiling and evaluating data related to employees, services, and patient feedback.

  Delegate and support the QAPI and risk management activities of Department Directors to ensure desired, department-related outcomes for patient care and safety.

  EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required. Master's degree in health information management, nursing, or related field preferred.

  Five or more years’ experience in a risk management position.

  One or more years’ supervisory experience required.

  Qualifications

  Skills

  Required

  Problem Solving: Intermediate

  Planning & Organizing: Intermediate

  Attention to Detail: Intermediate

  Behaviors

  Required

  Team Player: Works well as a member of a group

  Leader: Inspires teammates to follow them

  Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  Motivations

  Required

  Self-Starter: Inspired to perform without outside help

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  Education

  Required

  Bachelors or better in Business

  Bachelors or better in Nursing/Healthcare

  Preferred

  Masters or better in Nursing/HealthcareExperience

  Preferred

  1 year: Previous supervisory experience

  5 years: Previous risk management experience includes

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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