FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]

Location: Akron, OH

Leading the Regulated Settlements group provides an opportunity to engage with multiple internal stakeholders across the meter to market value chain, act as a subject matter expert regarding PJM markets settlements and manage the load and financial reconciliation across FE’s 5 state service area. The role oversees settlement interactions with and the booking of FirstEnergy market activities in PJM. The Director of Regulated Settlements sets the strategy of the team as wholesale markets and retail tariff constructs change as well as plan for evolving skills sets of employees needed to complete the core work of the team.

The Regulated Settlements team is responsible for four key activities associated with back office functions of operating in PJM and commodity operations: (1) submits aggregate customer data by supplier to PJM, (2) calculates Peak Load Contributions and Network Peak Load Share values for customers, (3) invoices and accounts for various contracts and PJM market activity, and (4) operates the controls ensuring access to PJM accounts is appropriate for the company – the PJM Company Account Manager (CAM) function. To accomplish these tasks, Regulated Settlements is responsible for software and end-user applications to perform the team’s work. Regulated Settlements staff, who own the core responsibilities and applications, have diverse experience mostly catering to use of customer data and accounting backgrounds. Regulated Settlements team operates based on schedules set by the PJM Interconnection contracts/tariffs, distribution and transmission company contracts/tariffs and internal financial reporting requirements.

Regulated Settlements interacts routinely with internal team members from Regulated Commodity Sourcing, Customer Care, FERC and Wholesale connection support, Real Time Operations Energy Transactions, Metering and Support Systems and Rates and Regulatory Affairs. The group also occasionally participates in meetings involving retail customer billing, retail, and wholesale energy supplier concerns as well as the impacts of interconnecting distributed generators. We are members of the PJM Market Settlements Subcommittee and will engage with other PJM committees as needed.

The position reports to the VP, Regulated Commodity Operation Compliance and is located at the General Office in Akron, Ohio.

Responsibilities of the Director include:

Understanding concepts related to operating in Regional Transmission Organizations and electric industry principles such as PJM energy and capacity markets, demand response, energy efficiency, customer choice.

Leading diverse projects and implementing improvement initiatives related to processing and analyzing PJM billings and processing and accuracy of PJM markets related information.

Participating in meetings with internal Legal, Rates, Energy Efficiency, Information Technology, FERC and Wholesale Connection Support, Regulated Commodity Sourcing. Discuss metering and customer load data matters with customers, suppliers, and PJM representatives that may involve complex issues.

Leading team and assigning goals to promote team development and process improvements. Educating and directing others on technical subject matters.

Developing high level solutions for complex issues.

Ensuring all applicable Sarbanes-Oxley (SOX) controls are met and complying with audits.

Ensuring all PJM daily and monthly reporting requirements and deadlines are met.

Ensuring compliance with requirements to keep sensitive customer and financial information secure.

Demonstrating and lead by example a solid commitment to all aspects of safety.

Providing a high level of customer service and responsiveness.

Building relationships and credibility across organization.

Demonstrating commitment to the Company’s Diversity, Equity, and Inclusion principles.

On occasion, testify before a regulatory body (State Commissions, FERC) on matter specifically related to Settlements and the operations of Settlements.

Qualifications of the Director include:

Bachelor’s or master’s degree in mathematics, computer science/information technologies, business/economics or equivalent from accredited university.

Minimum of 10 years of experience in IT, rates/regulatory, business or economics is preferred.

Knowledge of Generally Accepted Account Principles (GAAP) preferred.

Project management skills required, Certifications in project management or process improvement a plus.

Applied knowledge of Microsoft Office tools, including Excel, PowerPoint, Access, and Word

Demonstrated ability and desire to work on assignments involving large databases and numerical analysis, knowledge of SQL preferred.

Detail oriented.

Desire to work on assignments with firm daily, monthly, and annual timelines.

Experience working and engaging multiple areas of the organization at the same time.

Familiarity with PJM practices and procedures or ability to learn and adhere to such practices and procedures required.

Management and leadership skills to direct staff involved with technical and analytical work.

Have a customer focused mindset.

Ability to think broadly across the organization as emerging issues impact the team and FE as a whole.

Demonstrated analytical abilities, including problem solving and decision making.

Ability to deliver quality, accurate work within established deadlines.

Excellent written and verbal communication skills, including ability to effectively structure and confidently present information and recommendations involving complex issues.

Ability to lead a 100% Work from Home team.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Benefits, Compensation Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team