We Are Committed to an Inclusive Workplace

　　At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

　　We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. 

　　How You Will Contribute

　　The Director, People & Culture will be responsible for developing, communicating, and coordinating the implementation of museum-wide human resources initiatives which support the museum’s mission and strategic plans.  This position reports to the Chief People Officer. 

　　The successful candidate will be a systematic thinker who sees the big picture but is also focused on key HR functional responsibilities and activities. They achieve results through intellect, creativity, and personal warmth; is collegial and comfortable with others; and is astute at building effective relationships and credibility with a large and diverse group of internal and external stakeholders. This individual will work closely with all museum departments to ensure a positive working culture that aligns to the museum’s mission and values.

　　Specifically, you will:

　　Develop and promote HR strategy and operations which support organizational goals.

　　Partner with senior leaders to establish management practices that support positive employer-employee relationships and promote a high level of employee engagement.

　　Provide guidance and support to managers and employees on all aspects of employment. Counsel management and staff on employee policies and procedures.

　　Manage a team of HR professionals in implementing ongoing processes related to the employment lifecycle including talent acquisition and onboarding, performance management, employee relations and recognition programs, labor relations, benefits and compensation, and training and staff development.

　　Evaluate and streamline current HR operational processes through creative problem solving and utilizing industry best practices.

　　Maintain sound working knowledge of regulatory compliance including state and local employment laws, visa distribution, and residency requirements.

　　Provide strategic direction and support to members of the HR team, ensuring high quality work product while growing and developing individual skills.

　　Collaborate with individuals at all levels of the museum to achieve results and ensure goals are met.

　　Participate in the annual compensation review process. Conduct market research and analyze compensation data and make recommendations for compensation changes as needed. Participate in annual salary surveys.

　　Work closely with Benefits Associate on annual renewal of benefit plans. Benchmark plans and make recommendations for plan changes as needed.

　　Participate and may serve as chair of internal museum committees such as 403(b) Retirement Plan Oversight Committee.

　　Ensure compliance with collective bargaining agreements and participate in the grievance process as needed. May participate in collective bargaining negotiations.

　　Oversee visa process for employees who require sponsorship.

　　Work with the HR Team to plan employee events such as the employee health fair, holiday party and employee recognition events

　　Perform other duties as assigned.

　　Your background and experience include:

　　Minimum of seven (7) years of experience in Human Resources with progressively more responsibility and exposure to multiple areas of HR competencies.

　　Bachelor’s degree in Human Resources, Business or related field, or equivalent experience

　　Experience leading an HR team.

　　A track record of successfully leading human resources initiatives in a service-oriented organization of comparable size and complexity.

　　Excellent communication skills and the ability to establish credibility and rapport with employees of all levels.

　　Strong customer service orientation.

　　Excellent analytical and problem-solving skills, including negotiation and conflict-resolution skills.

　　Experience in non-profit environment preferred.

　　Experience in a Union environment required.

　　Proficient with Microsoft Office Suite or related software.

　　SHRM Certification preferred. 

　　Proficient with or the ability to learn the museum’s HRIS. Experience with ADP preferred.

　　Experience handling complex employee relations issues.

　　Experience with performance management and disciplinary activities.

　　Highly organized. Able to set priorities, manage time effectively, delegate where needed, and complete multiple assignments on time with a high attention to detail.

　　Ability to maintain confidential information, be professional and tactful in all situations.

　　Must be able to work collaboratively within a team and across departments.

　　Position and Compensation Details

　　The salary for this position is $115,000-125,000.

　　This position is full-time, exempt, and 35 hours per week.

　　This position reports to the Chief People Officer

　　Physical requirements:

　　Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus

　　COVID-19 vaccination required.

　　Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

　　Institutional Requirements

　　Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum, and protects and enhances its reputation and standing within the community of museums.

　　Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.

　　Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.

　　Maintains confidentiality.

　　Adheres to all museum protocols, procedures, rules, and policies.

　　Application Timeline

　　Applications will be reviewed on a rolling basis.  We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

　　What We Offer

　　Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

　　Free general admission to the museum for you and your immediate family

　　Discounted guest tickets for admission

　　Discounts on gift memberships

　　Special staff tours and presentations from our curatorial and conservation teams

　　Discounts at the museum restaurant, museum cafés, and museum retail and online stores

　　We offer a comprehensive benefits package for employees* including:

　　Medical, dental, and vision benefits

　　Fully paid short-term disability insurance, long-term disability insurance, and life insurance

　　Health savings or flexible spending account program

　　Retirement savings program with museum match

　　Paid vacation, personal days, sick days, and holidays

　　*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.

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