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Director, Patient Access
Director, Patient Access-March 2024
Fargo
Mar 29, 2026
About Director, Patient Access

  Create Your Career With Us!

  Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

  Facility: Annex Building

  Location: Fargo, ND

  Address: 415 3rd Ave N, Fargo, ND 58102, USA

  Shift: 8 Hours - Day Shifts

  Job Schedule: Full time

  Weekly Hours: 40.00

  Job Summary

  Responsible for leadership of Patient Access, all its supporting functions, and the leadership for supporting Sanford for development of new initiatives; training and staffing support as needed through the provision of oversight, direction, and coordination. Requires effective leadership, sound judgment, and strong decision making abilities. Must be a systems thinker, team oriented, patient and business focused, innovative and self directed. Execution of vision, strategies, and quality improvement activities is required for the achievement of the department and organizational goals. Must be knowledgeable in research and evidence based practices and ensure that the utilization of practices are integrated into operations; consistent with or outperforming national standards and benchmarks. Responsible to encourage and evolve individual and professional growth as well as development of interdisciplinary team based learning for the simulation and programmatic arenas. Effective collaborative skills are required to direct and design innovative solutions that incorporate safety, quality, risk, human capital, and organizational development perspectives. Must be able to research, plan, develop and implement projects, programs, communication strategies with leaders, department support, and vendors. Must build effective relationships with organizational and business entities and is accountable for personnel management and fiscal management of related budget. Responsible for the oversight of Patient Access enhancement opportunities including but not limited to denials management and accounts receivable improvement. Must have foresight of how operational changes affect other departments, processes, system workflows, and other requirements to ensure successful business management. Skill to balance Patient Access needs throughout the organization and to assist in managing overall needs of the region while providing uncompromised care to the customer. Responsible for managing the entire scope of Patient Access processes from managing the quality veracity of each workflow to leading and orchestrating migration of the customer front end experience. Strategically builds a productive and focused team to achieve the objectives of the department. Ensures staff development is in line with strategic organizational and departmental objectives. Involved in candidate selection and onboarding, including scheduling training and integration into team. Evaluates employee performance and supports continuous professional development for employees.

  Qualifications

  Bachelor's degree in business, health care administration or a related field.

  Must have seven years experience in a health care setting and have extensive knowledge of system applications and functions.

  Benefits

  Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

  Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected] .

  Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

  Req Number: R-0174418

  Job Function: Revenue Cycle

  Featured: No

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