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Director of Student Services and Retention
Director of Student Services and Retention-March 2024
Burlington
Mar 31, 2026
About Director of Student Services and Retention

  Position Details

  Advertising/Posting Title Director of Student Services and Retention

  Diversity Statement The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are required to include in their cover letter information about how they will further this goal.

  Posting Summary

  Develop, implement, and assess comprehensive undergraduate student affairs functions for the College of Education and Social Services ( CESS ) in support of college and university academic and enrollment management goals. Provide strategic program development to ensure a high-impact, high-quality student experience. Lead the development and implementation of processes, procedures, and policies that impact enrollment management, academic advising, and the student experience, including the CESS First-time, First-Year ( FTFY ) student professional advising model. Advise and collaborate on key success points that include FTFY to sophomore year retention, four- and six-year graduation rates, and transfer student matriculation. Lead tiered model of support and provision of supplemental support services for students in need. Supervise the daily operations, staff, and interns located in the Office of Student Services. Coordinate major events and pathway programs in CESS and represent the college at university events related to student recruitment, success, and retention.

  This position is part of a new team in the College of Education and Social Services which integrates diversity, equity, inclusion, and justice ( DEIJ ) initiatives alongside undergraduate student services and retention. This position will report to the Assistant Dean for Strategic Initiatives, Diversity, and Engagement.

  Critical to all of the objectives listed above will be foregrounding a DEIJ lens and approach to the work of the CESS Office of Student Services.

  Minimum Qualifications (or equivalent combination of education and experience)

  Bachelor’s degree in Education, Social Services or related fields and five to six years experience in student services. Effective management skills and supervisory experience required, as well as organizational, interpersonal, public presentation and communication skills. Proficiency with MS Word, Excel, and report writing required. Demonstrated ability to prioritize and organize multiple tasks to meet deadlines and success working effectively and collaboratively in a team environment required.

  Desirable Qualifications

  Experience working with diverse populations, planning, developing, and implementing student-centered programs, services, high-impact educational practices, and strategies that promote academic degree progression. Knowledge and experience with well-being initiatives, holistic and academic advising and/or student development standards and practices required.

  Other Information

  For more detailed information about us, visit the College of Education and Social Services’ website, www.uvm.edu/cess

  The College of Education and Social Services ( CESS ) strives to promote a more humane and just society, maximizing human potential and the quality of life for all individuals, families and communities.

  Special Conditions External candidates must complete a 4-month probationary period, A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), A probationary period may be required for current UVM employees, Background Check required for this position

  FLSA Exempt

  Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)) 88200.00

  Payband Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)) 46400.00

  Staff Hiring Band Hiring salary budgeted at mid pay band

  Union Position No

  Posting Details

  Position will be posted for a minimum of one week, after which it is subject to removal without notice.

  Job Open Date 09/12/2023

  Job Close Date (Jobs close at 11:59 PM EST.)

  Open Until Filled No

  Position Information

  Position Title Enrollment Mgmnt Professnl Sr

  Posting Number S4632PO

  Department CESS Student Services/53040

  Position Number 002578

  Employee FTE 1.00

  Employee Term 12

  Supplemental Questions

  Required fields are indicated with an asterisk (*).

  How did you hear about this employment opportunity?

  American Alliance of Museums

  American Association for Affirmative Action

  BostonWorks

  Burlington Free Press

  CareerBuilder

  Chronicle of Higher Education

  Community Organization (Please specify below)

  Consortium of Higher Ed LGBT Resource Professionals

  Craig's List

  CUPA

  Department of Labor

  Diverse Issues in Higher Education

  DiversityDB

  Diversity, Inc.

  Facebook

  Glassdoor

  HBCU

  HERC

  HigherEdJobs

  Hispanic Outlook

  Indeed

  Inside Higher Ed

  Job Central

  Job Fair

  JobsinVT

  LatPro

  LinkedIn

  Listserv (Please specify below)

  Monster

  NAFSA: Association of International Educators

  NACUBO

  NCAA Job Market

  NEACAC

  PoliceOne

  Rutland Herald

  Seven Days

  SHRM

  St. Albans Messenger

  Trade Show/Conference (Please specify below)

  Twitter

  UVM Catamount Job Link

  UVM Employee (Please specify below)

  UVM Employment Web Site

  Vermont JobLink

  VermontJobs.com

  Vermont Library Association

  Women in Higher Education

  Workplace Diversity

  Zip Recruiter

  Other (Please specify below)

  Documents Needed to Apply

  Required Documents

  Resume

  Cover Letter/Letter of Application

  Optional Documents

  Other Document (1)

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