Pine Acres Rehabilitation & Care Center - EMPLOYEE JOB DESCRIPTION

　　Job Title: Director of Resident and Family Services

　　Department: Social Services

　　Supervisor: Administrator

　　Position(s) Supervised:

　　FLSA Classification: Exempt

　　Revision Date: 07/20/2021

　　General Job Summary:

　　Demonstrates and promotes servant/participative leadership and provides oversight of the Social Services department by building relationships, acting with integrity and humility, modeling the way, listening with the intent to be influenced and embracing change.

　　Duties and Responsibilities:

　　The Director of Resident and Family Services is responsible for the following duties and responsibilities which are considered essential functions of the position.

　　v Discharge Planning: complete the initial social assessment and reassessment of each resident participate in interdisciplinary care planning process and discharge planning, assist resident and family in applying for assistance from agencies such as Home Health Care, etc. when a resident is discharged, if such assistance is needed.

　　v Counseling: conduct orientation program for new residents, provide counseling to residents and family members in facility adjustment, dealing with losses, death and dying, the aging process, and provide information and assistance to resident and family member in application for veteran’s benefits, Medicaid, and other services to which they may be entitled.

　　v Advocacy: intervene on behalf of resident to help resolve conflict or complaints regarding roommate, staff members, or any other concerns, and will inform residents of their rights under Resident Bill of Rights.

　　v Education: provide in-service education to facility staff and community groups.

　　v Investigate self-reports and determine the appropriate course of action.

　　v Collaborate with nursing on resident care planning.

　　v Complete MDS and VA required documentation.

　　v Complete PASRR required documentation.

　　v Contribute toward improving the Quality Improvement process and survey readiness to achieve successful outcomes.

　　v Abide by established policies of the facility and interpret them to concerned parties.

　　v Remain current in the field of Social Services through publications, workshops, and institutes.

　　v Exercise care in the use of supplies and equipment.

　　v Maintain resident information about Pine Acres internal affairs in strict confidence.

　　v Participate in In-service education.

　　v Follow Pine Acres policies concerning personal grooming, appearance and appropriate dress code requirements.

　　v Preserve resident dignity by always knocking on resident room doors before entering.

　　v Ensure Activity programming best meets the needs of the residents.

　　Qualifications:

　　v Education

　　o Licensed Social Worker required. Must be able to read, write, speak, and follow oral and written communication in English.

　　v Work Experience

　　o Minimum of one year experience in a health care setting working directly with people. Thorough knowledge of the case work process, medical and public health settings, principals of public welfare, and a working knowledge of social and health resources of community.

　　Physical Activity Requirements:

　　v Lifting Requirements

　　o The Resident & Family Services Director is frequently called upon to lift items up to 10 pounds. The Resident & Family Services Director will occasionally be called upon to lift objects between 10 and 25 pounds. Lifting in excess of 25 pounds is not required.

　　v Carrying Requirements

　　o The Resident & Family Services Director is frequently called upon to carry items up to 10 pounds. The Resident & Family Services Director will occasionally be called upon to carry objects between 10 and 25 pounds. Carrying in excess of 25 pounds is not required.

　　v Sight Requirements

　　o The Resident & Family Services Director is required to have 20/20 correct vision.

　　v Hearing Requirements

　　o The Resident & Family Services Director is required to have normal range of hearing, as corrected

　　v Socialization Requirements

　　o The Resident & Family Services Director is required to maintain good socialization skills in and around resident areas and with other co-workers; maintain a friendly, caring and cooperative attitude; be able to respond calmly under stressful situations. The Resident & Family Services Director must have imagination and creative ability and a sympathetic approach to illness.

　　v Other Physical Requirements

　　o The Resident & Family Services Director will regularly be required to stand, sit, and walk. The Resident & Family Services Director will occasionally be called upon for squatting, kneeling, bending, and crouching.