Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

　　As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

　　What we offer

　　Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs.Benefits - We care about your well-being. Agency Description

　　The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

　　Guiding Principles (We believe…)

　　The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. People can offer meaningful insights into both personal experiences and how systems around them function. Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities.  Values (How we work)

　　Dignity: We actively respect our individual colleagues and people in the community.Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.Accountability: We are transparent and honest about our plans, our actions, and our results.Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully. Job Description The Director of Programs reports to the Deputy Executive Director of Program and Policy, and along with other team members, leads the work of advocating at the program, operational, and systems level to implement solutions for mobility out of poverty.  This work is carried out through collaboration within the division, across the organization, and through supervision. Specifically, this position supervises manager or senior managers carrying out the work through their teams and serves as the relationship manager for funded partner organizations.

　　The Director of Programs is responsible for providing direction and strategic leadership for CEO programs and initiatives through funded programs and grantmaking in collaboration with the Economic Mobility Program Director. The Director will implement projects across multiple areas to ensure efficiencies and consistencies  across all service partner providers and CEO staff.

　　Program Leadership: The Director will provide leadership in CEO’s role as backbone department within the Same Day Work & Pay Program and lead the SERVE AmeriCorps VISTA program, the Community Resource Corps program, and the BenePhilly Program, either through direct staff management and program implementation or through managing subcontracting for grant-funded programs.

　　Collaboration: This position supports workforce development and basic needs collaboration across teams and identifying best practices to apply more broadly across CEO. This position is responsible for ensuring expectations are met in fulfilling the strategic mission of CEO and are aligned with local, state, and federal funding compliance.

　　Grant-Funded Program Delivery: This position provides leadership in managing CEO’s strategic spending of CSBG and other funds toward programs which can impact poverty and mobility, and works closely with other teams to ensure grant requirements are met and data evaluation processes are completed.

　　In addition to the specific responsibilities above,  responsibilities can include providing strategic direction for funds through new program design and implementation, partner contracting, and evaluation and data analysis of all funded programs; Collaborating with Contracts and Data unit to monitor and comply with all grant requirements;  Collaborating with Director of Research and Evaluation to build outcome measures into all program initiatives; Collaborating with Director of Community Resources to ensure AmeriCorps program delivery is met through community engagement processes; Interacting with CEO executive leadership, directors, managers, and subcontractor staff on behalf of the Advocacy unit; and within the Advocacy unit, creating throughlines between programs, policy, research, and advocacy to advance CEO’s anti-poverty, economic mobility work.

　　Essential Functions

　　Program Management

　　Provide strategic direction and leadership to advance and expand program strategies to ensure successful program systems, operations, and outcomes.Grow the strategic approach and collaborative capacity to support successful implementation of programs and develop other initiatives that seek to advance individual and community-level connection to resources.Establish a Collective Impact or Community of Practice approach among CEO BenePhilly Centers, Same Day Work and Pay Partners, and other grant-funded partners.Develop programming informed by those with lived experiences, while being responsive to the needs and expectations of the community to best serve targeted population(s).In collaboration with the Director of Economic Mobility, establish a clearly defined continuum of Basic Need services and career pathways, while identifying social and support services/resources for Philadelphians served by CEO and its community partners.Coordinate with existing programs already serving targeted population(s).In collaboration with the Director of Economic Mobility and the Community Engagement team, develop, community outreach, and workforce development strategies that can be adopted by existing and new CEO partners.Establish a standard set of defined metrics of success that can be evaluated and integrated within the larger financial, engagement, and wellbeing outcome metrics.Collaborate and coordinate with the public benefit system and partners serving vulnerable individuals to support operational structures that effectively serve vulnerable individuals.Acknowledge success of program partners and promote opportunities for growth.Exhibit leadership and guidance to supervised staff that is reflective of extending opportunities for professional growth, including staff in related functions inclusive of recruitment and selection, performance coaching and evaluation, training, staff development, motivation, communication and building a shared vision.Manage program contracts, develop budgets, including allocating resources appropriately towards program goals through purchase orders and professional contracts as needed.Responsible for funder requested/ mandated reporting including all progress and final reportsRecruit and manage staff, interns, and VISTAs as necessary.Perform other duties as assigned in accordance with the position. Advocacy

　　In collaboration with the Communications and Policy teams, advance Benefit Services, Basic Needs, workforce development, and community engagement resources on a local, state and national level.Identify best practices from other regions that could be tailored to Philadelphia; serve as example/resource to other cities on CEO practicesLead Benefit Access and Basic Need economic justice policy initiatives stemming from policy agenda in coordination with CEO Policy staff and HHS. Communications

　　Through Communications Manager, manage media to support awareness raising and advocacy around Benefit Access, Basic Needs, and community resource issues and program success.Assist in the development of public awareness and advertising campaigns relative to Benefit Access, Basic Needs, and community resource strategic initiatives.Assist in maintenance of website and social media tools in presenting information on Benefit Access, Basic Needs, VISTA recruitment, and community resource programming/initiatives.Manage and support special events. Convening & Engagement

　　Create government, nonprofit, and corporate partnerships to expand and foster new programming opportunities.Work with Communications and Policy staff to provide Benefit Access, Basic Needs, and community representation at roundtables, conferences, and summits. Data & Evaluation

　　Advance CEO’s racial equity goals by considering bias, racial disparities, and disproportionate impact in all research and evaluation activities relative to CEO’s programs.Pursue key research and evaluation opportunities connected to programs.Assist in supporting the publishing of white papers, reports, and evaluation findings and other creative reporting vehicles on programs and initiatives.Lead the Data Manger in managing data collection and analysis on programs led.Other duties as assigned.  Competencies, Knowledge, Skills and Abilities

　　Knowledge of education and social services programs and funding sources complianceExperience with human centered program design and implementationExcellent written, verbal, interpersonal, presentation, planning, and organizational skillsAbility to adapt to a changing work environment and possess the flexibility to meet departmental needsAbility to train, motivate and build a cohesive teamAbility to build solid relationships that engender trustAbility to interact effectively with various levels of staff, management, government officials, and the publicAbility to generate innovative ideas and effectively communicate them verbally and in writingAbility to comprehend system wide strategy/vision and communicate it to stakeholdersDemonstrated ability to move ideas and vision to implementation successfullyAbility to travel to various locations throughout the cityProject Management drivenPossess solid Office 365 and SharePoint experienceAbility to maintain confidential informationAbility to manage those who are managing othersAbility to form and lead coalitions, both funded and unfundedAbility to manage budgets and contracts for multiple programs Work-Life

　　Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days, however the position can opt to come in the office each day if desired.

　　Qualifications  

　　At least 8 years of professional level experience in the field of workforce development, human services, education, government, social services, benefits access, or non-profit programsA Master’s or other higher education degrees are preferred, but not requiredExperience developing or adapting benefits access, community engagement, or workforce development programs (particularly with vulnerable groups) strongly preferredExperience working directly with people from a diverse racial, ethnic, and socioeconomic backgroundExperience working with people at high risk of being homeless or justice involved preferredExperience developing and implementing a strategic framework/planExperience as a program manager, including, but not limited to, managing projects on-time and on-budget, managing consultant services, and drafting scopes of work and requests for proposals (RFPs)Experience managing program evaluationExperience building coalitions of diverse stakeholdersExperience managing communications Supervisory Responsibilities

　　Program Manager

　　Oversee other program managers

　　Other Specialties, Certifications, Physical Requirements, and Work Conditions

　　Successful candidate is required to be a City of Philadelphia resident, or willing to relocate within six months of hireThis position operates in an office setting and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machinesExertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job dutiesRegular, predictable attendance is required. Additional Information TO APPLY: Interested candidates must submit a cover letter, references and resume.

　　Salary Range: $85,000 - $98,000 

　　Discover the Perks of Being a City of Philadelphia Employee:

　　Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.Parental Benefits: The City offers its employees 6 weeks of paid parental leave.We offer Comprehensive health coverage for employees and their eligible dependents.Our wellness program offers eligibility into the discounted medical planEmployees receive paid vacation, sick leave, and holidaysGenerous retirement savings options are availablePay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

　　*The successful candidate must be a city of Philadelphia resident within six months of hire

　　Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

　　The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

　　For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx