Position : Director of Product Management

　　Location : Ohio, OH

　　Job Purpose :

　　The Director - Product Management is responsible for leading a team of product managers and other professionals in the development, deployment and life-cycle management of products delivered to CBTS customers. The Director - Product Management oversees the entire product development process from conception to market launch.

　　The Director - Product Management is responsible for organizing efforts around research of new products, design concepts and product enhancements. They collaborate with team members to evaluate the practicality of the products and eventually develop them into reliable, sellable products.

　　When developing a product, the Director - Product Management understands its entire life cycle and fosters its marketability through each phase. While the initial sale and marketability of a product is important, the rest of the product's life cycle has potential marketability that product development directors realize how to improve. When properly built, a product will sell reliably throughout its entire life cycle, rather than just at the beginning.

　　Essential Functions :

　　Leadership: The Director - Product Management employs leadership skills concerning key product development decisions. They understand when changes should occur and what actions they can take to accomplish goals. The Director - Product Management will direct a team of product developers. They will use leadership skills to motivate their team, delegate tasks and encourage professional development. They will also help guide their team through challenges and change.

　　Agility: The need for a more agile approach to product development is becoming increasingly important as businesses compete in an ever-changing marketplace. The Director - Product Management will help teams develop products that are nimble and able to adapt quickly to changing conditions. The Director - Product Management will need to be able to manage multiple projects simultaneously and work with a variety of stakeholders to ensure that their products meet the needs of the market.

　　Collaboration: The Director - Product Management works with team members and other stakeholders closely to manage each component of a product. They understand how to plan a project and establish clear goals to help production progress without delay. The Director - Product Management collaborates with members of professional services and operational services teams and stakeholders, as well. As a product changes during development, directors update stakeholders to keep them informed on its progress. They organize meetings, answer questions, and elaborate on any product details when requested. The Director - Product Management often understands how to clearly describe the changing nature of a product and any features or enhancements a team may add to a product.

　　Communication: The Director - Product Management communicates with managers, directors, and stakeholders in order to understand how to translate project details into a comprehensible format. They also understand how to describe necessary changes, communicating developments and their impact to stakeholders and team members appropriately.

　　Customer Feedback: The Director - Product Management gathers feedback from customers and stakeholders throughout the initial production and selling phases and then considers implementing product feedback. The Director - Product Management understand how to develop new features based on customer opinions and the optimal time to release a new edition of an existing product. The Director - Product Management also comprehends how to selectively choose proper feedback, rather than making changes in consideration of each customer's opinions.

　　Creativity: The Director - Product Management often use creativity to develop new products and improve existing products. For example, they may use creativity to develop a new product line or improve the efficiency of a product.

　　Marketing skills: The Director - Product Management understands how to form and market their products. They may change a product's design--not just for functionality but also to aid its marketability. The Director - Product Management understands how to create a product with successful marketing strategies that can sell effectively to the business's target audience. They also strategize how to save money during production and consider elements such as materials, production processes and shipping details.

　　Research skills: The Director - Product Management conducts research to ensure that it's both unique and marketable. If they join a product's development project after it begins, they may research the product's past versions to understand how it has improved.

　　Problem-solving: Problem-solving skills allow you to identify challenges and develop solutions to overcome them. The Director - Product Management will be responsible for overseeing the entire development process of a product, which means they may need to identify and solve any issues that arise. For example, if a product is not meeting its goals, you may need to identify the cause and find a solution to improve its performance.

　　Education :

　　Four years of College resulting in a Bachelor's Degree or equivalent

　　Certifications, Accreditations, Licenses :

　　MBA or advanced degree a plus

　　Project Management (preferred)

　　Engineering or Technical Degree (preferred)

　　Relevant Work Experience :

　　Over 10 years in related field

　　Special Knowledge, Skills and Abilities :

　　Minimum 10+ years of successful product management experience, with a proven track record of defining and delivering new products to market.

　　Proven ability to champion products throughout the lifecycle and drive to key decisions; ability to define business value and drive to timely tradeoff decisions

　　Experience in estimation of engineering efforts, implementation planning, resource planning, and identification of project/product deliverables

　　Other experience as required for the specific product area of responsibility

　　Project Management experience and competency

　　Product Management, Engineering, Technical Sales Process Improvement Experience

　　Vendor Management Experience

　　Contract Negotiations

　　Excellent communication skills at all levels of an organization

　　Ability to view issues from a strategic perspective yet prioritize delivery to meet tactical goals

　　Strong leadership, organization, and analytic skills absolutely required; a team player who works well in collaborative situations

　　Ability to interface with and drive consensus among a broad range of personalities a must- the job will interact with engineering, finance, IT, customer operations, sales, and marketing

　　Experience dealing with outside suppliers and vendors

　　Refined communications and presentation skills

　　Intimate knowledge of Microsoft Office software suite

　　Working understanding of basic financial statements

　　Supervisory Responsibility :

　　This position has one or more employee direct reports.:

　　Total number of positions supervised (approximate 25)

　　Type of positions supervised: Directors, multiple Product Managers, and Product Support team members focused on the product life cycle management functions.

　　CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .

　　We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

　　Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

　　Attention California Residents:

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