Levy Sector

　　Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

　　About Levy

　　The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

　　Job Summary

　　The Director of Catering Sales will be responsible for managing the overall event sales lifecycle of catering events at the location to meet and exceed established annual sales revenue goals. The ideal candidate will be an experienced and driven sales professional - able to collaborate with a range of stakeholders.

　　Detailed Responsibilities

　　Functions as the business leader of the locations’ catering sales department managing the locations’ reactive catering sales efforts in an effort to jointly secure and maximize catering sales revenue

　　Ensure smooth transition and communication with location partner teams to execute positive client experience

　　Partnering with location leadership to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities

　　Work closely with the building partner to identify win-win opportunities and areas for collaboration

　　Leads and manages the development of strategic sales initiatives

　　Completion of annual group sales review to identify strengths and opportunities for the future

　　Completion of annual competitor analysis within the market and working with location partner to optimize menu offerings, as needed

　　Completion of annual lost business analysis to investigate areas of opportunities resulting in increased secured business

　　Ability to analyze sales trends, client’s needs, and wants to enhance overall event experience

　　Proactively engaging in networking and other lead generation activities

　　Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the location partner

　　Promptly responding to all client correspondence, phone and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business

　　Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs

　　Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost effectiveness, and event appropriateness for venue facilities

　　Completing tours with prospective clients

　　Creating Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines

　　Works with venue or client to create floorplans and submitting to local authorities, when necessary

　　Manage client relationship to set expectations and drive positive event experience

　　Handling client billing to ensure accurate and timely payment of deposits and final payments

　　Sending thank you notes to clients or follow-up with request for future business

　　Solicits event feedback and compiles opportunities for improvement and event experience

　　Functions as onsite leader for the sales department growing and mentoring direct reports, where applicable, and actively creates a positive work environment for team members

　　Attending management meetings and partnering with all management stakeholders to ensure the timely fulfillment of group sales contracts

　　Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs

　　Facilitating weekly BEO meetings with operations and culinary to ensure everyone is aligned on event expectations

　　Collects end of night feedback from operations team to include in event recap documentation

　　Maintaining CRM system of current and future potential clients

　　Completing maintenance and clean-up of processes in the infor/Reserve system

　　Inspecting event setups to ensure they match the banquet event order

　　Other duties as assigned

　　Skills and Experience

　　5+ years in a Catering Sales role

　　Hospitality or Business Degree is preferred

　　Experience working on major events is preferred

　　High level of computer literacy

　　Passion for hospitality, food, and retail

　　Excellent interpersonal and stakeholder management skills

　　Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

　　Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

　　Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

　　Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

　　We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

　　Applications are accepted on an ongoing basis.

　　At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

　　Medical

　　Dental

　　Vision

　　Life Insurance/ AD

　　Disability Insurance

　　Retirement Plan

　　Flexible Time Off Plan

　　Holiday Time Off (varies by site/state)

　　Associate Shopping Program

　　Health and Wellness Programs

　　Discount Marketplace

　　Identity Theft Protection

　　Pet Insurance

　　Commuter Benefits

　　Employee Assistance Program

　　Flexible Spending Accounts (FSAs)

　　Levy maintains a drug-free workplace.

　　Req ID: 1270556

　　Levy Sector

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　　JENNIFER COOPER

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