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Director of Body Shop Operations
Director of Body Shop Operations-February 2024
Springfield
Feb 10, 2026
About Director of Body Shop Operations

  The Larson Group Peterbilt is looking for an experienced Director of Body Shop to join our dynamic team. The primary responsibility is to plan, direct, control and evaluate all activities of the Body Shop’s to ensure the overall growth and profit objectives are met. Develops major objectives, procedures, and programs for Body Shop operations. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. What We Offer: * Paid Time Off * Paid Holidays * Medical, Dental and Basic Life * 401K with employer contribution * Bi-weekly Pay Schedule * Opportunity for advancement and Career Development Responsibilities: * Assess and address present and future needs, trends, problems, and profit opportunities. * Establishes short and long term operating and financial objectives. Aligns departments to meet these goals. * Direct and assist body shop managers in service functions. Maintain repair order closure rate of under 10 days and desired efficiency and productivity levels. * Stays informed on new products and other industry trends. * Maintains records and reports on all phases of body shop activities. Direct monthly meetings including but not limited to: KPI, WIP, CWD app, Adjustrite & Decisiv. Communicating any changes to department employees. * Coordinates with parts sales and service sales staff to achieve full market penetration. * Purchase tools and equipment required to maximize efficiency of the body shop. * Ensure safety rules and TLG policies are adhered to. * Solicit new customers and maintain policies and practices that will ensure positive customer relations with existing and new customers, visiting customer weekly to assess needs, keeping all departments informed of complaints. * Be familiar with activities of competition, market conditions, and department operations. Assessing twice per year all competitive rates and scales. * Keep Vice President informed of all pertinent body shop activities. * Review Warranty schedules weekly and work with central warranty to ensure warranty receivables do not exceed 90 days aging. * Work with Corporate Training Manager to ensure that training programs maintain an online training average of 95%. * Ensures safety, security, maintenance, and appearance of the vehicles and the body shop. Qualifications: * Should possess a High School diploma. * A college degree or certificate in business management or similar is required. * Must have a minimum of 3 years of experience in a management role in a similar industry. * Maintain a good driving record along TLG guidelines is required. * Must be willing to travel. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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