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Director of Banquets
Director of Banquets-March 2024
Frisco
Mar 31, 2026
About Director of Banquets

  Overview

  THE MODERN HOME OF AMERICAN GOLF

  Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, including an adults-only rooftop infinity pool, a destination spa, Lounge by Top Golf, and over 127,000-square feet of indoor and outdoor meeting and event space. An expansive retail and entertainment district will feature dining, shopping and an outdoor stage set to be activated for concerts and outdoor programming. The Resort will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. The resort will offer 46 holes of golf designed by Beau Welling and Gil Hanse, including two 18-hole championship golf courses, a lighted 10-hole short course, and a lighted two-acre putting green.

  Job Description

  Omni PGA Frisco Resortis now hiring aDirector of Banquetsfor our 127,000 square feet of meeting and event space; and our extensive range of flexible indoor and outdoor meeting, event and naturally lit pre-function spaces. Our indoor spaces feature custom-designed carpets and light fixtures inspired by golf and the local landscape, while our outdoor spaces are separated from each other to create private events, with all those spaces showcasing spectacular golf views. Whether it's an elegant celebration in our 22,000 square-foot grand ballroom or a more intimate event in the 5,000 square-foot pavilion with a seamlessly integrated adjoining patio and event lawn, our conference and catering team attends to every detail with expert care and personalized service.

  The Director of Banquets is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

  Responsibilities

  Represents management at functions.

  Determines set-ups in conjunction with Catering team.

  Coordinates functions with service staff, Culinary team and Stewarding team. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.

  Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.

  Briefs waiters on functions and procedure of service.

  Establishes high standards of quality service and maintains them through effective training and continuous upgrading.

  Maintains the equipment entrusted to his care and keeps pars up.

  Maintains records, reports, closing reports and payroll costs.

  Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.

  Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.

  Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.

  Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.

  Prepare for and conduct departmental meetings.

  Use Synergy and Epitome Reports to effectively relay guest concerns to other departments.

  Qualifications

  8 plus years of previous Banquet experience is desirable in large scale resort/hotel setting

  Must be able to work flexible shifts including holidays and weekends

  Appropriate, professional appearance and presentation

  Exceptional people skills required

  Execute brilliantly all aspects of functions

  Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress

  Strong computer skills required

  Must have unexpired Food Handlers and TABC – or obtain upon hire.

  Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

  Job LocationsUS-TX-Frisco

  Posted Date2 weeks ago(1/18/2024 11:19 AM)

  Requisition ID 2024-103962

  of Openings 1Category (Portal Searching) Banquets

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