Title:

　　Director of Academic Operations, Ying Wu College of Computing

　　Department:

　　Office of the Dean - YWCC

　　Reports To:

　　Interim Dean

　　Position Type:

　　Staff

　　Position Summary:

　　Reporting to the Dean of the Ying Wu College of Computing (YWCC) at NJIT, the Director of Academic Operations provides a holistic plan for the effective allocation and use of the college’s academic resources to support the more than twenty academic programs currently offered by YWCC (undergraduate, graduate and doctoral as well as non-degree granting programs). The nature of this highly independent role demands working closely with the college’s leadership team (Dean, Associate Deans, Department Chairs, Associate Department Chairs, Academic Department Staff and Academic Advisement team) as well as with centralized offices throughout the university such as Office of the Registrar, Graduate Studies, Undergraduate Studies, Admissions, Global Initiatives, Office of Enterprise Applications, Office of Digital Learning and Campus Support, etc.

　　The Director must juggle multiple high priority tasks and deadlines, be responsible wholly for critical processes, produce cogent useful analyses and reports, and be able to respond to ever-changing business needs and technology to meet YWCC’s ever-growing and evolving student enrollment.

　　The Director of Academic Operations has wide latitude for independent initiative and action and is expected to work in a self-guided, mission-oriented manner and to keep confidentiality at the forefront when working with sensitive information/data.

　　The Director of Academic Operations directly supervises the Academic Operations and Advisement Assistant who provides support to both the academic operations and to the academic advisement functions of the college. This position requires a combination of strong user-facing skills and an understanding of both business and academic needs and the underlying technologies and data which support them.

　　The Director of Academic Operations is responsible for all course and exam scheduling processes for YWCC's academic departments (Computer Science, Informatics and Data Science) as well as for the college’s satellite location in Jersey City, NJ (“NJIT@JerseyCity”).

　　In collaboration with the Department Chairs and in consultation with the Dean, the Associate Dean for Academic Affairs and the Associate Dean for Strategic Initiatives (with wide latitude for independent action and problem solving), the Director of Academic Operations conducts a review of curriculum and participates in curriculum development, constantly reviews instructional support, and performs research/analytics.

　　Additionally, the Director assists with academic planning at NJIT@JerseyCity and provides in-depth course and degree program information to prospective and current NJIT@JerseyCity students

　　Essential Functions:

　　Scheduling:

　　The Director develops the course schedule each semester (including winter and summer sessions) for the Departments of Computer Science, Informatics, Data Science, for NJIT@JerseyCity, and for college-wide classes. This high level responsibility leverages the university’s associated systems and software tools so the incumbent must become an expert in such.

　　The Director constantly maintains an inventory of instructor teaching preferences (classes, days, rooms, and times), s/he verifies course loads with Department Chairs, and assures that instructor assignments are populated accurately and timely in all places where such information resides.

　　The successful candidate maintains information on past faculty teaching assignments, course schedules, past enrollments by course, and projections of enrollment to facilitate accurate and timely course scheduling and the planning of teaching assignments.

　　In partnership with Department Chairs and PhD Program Directors, the Director assigns instructional staff (including Teaching Assistants) to lab/recitation components of coordinated classes.

　　S/he proactively identifies and resolves scheduling errors (e.g., incorrect location or delivery method, time conflict)and does so in a timely manner.

　　Keep a current inventory of department and instructor requirements for midterm and final exams.

　　Monitor student demand at all times and especially during the registration process and resolve in a timely manner issues related to capacity; update the schedule accordingly (e.g., move classes to larger rooms, create additional sections, etc.).

　　Curriculum:

　　In collaboration with the Department Chairs, the Director of Academic Operations helps to develop new curricula and supports existing curricula.

　　Oversee the transfer credit policy for the college, including reviewing student requests for transfer credit.

　　In collaboration with the Office of the Registrar, regularly review transfer credit for continued equivalence; update NJTransfer.org database as needed.

　　Collaborate with the development and review of articulation agreements between county colleges and YWCC degree programs.

　　Continually monitor YWCC degree program information in the university catalog and provide updates/corrections; support department curriculum committees in formulating and effecting updates.

　　Ensure that registration restrictions and prerequisites accurately reflect the intent of the catalog requirements.

　　Monitor college and department websites to ensure information about academic programs (majors, minors, courses, and specializations) is constantly up-to-date.

　　Instructional Support & Research:

　　Working closely with the Department Chairs, retain and expand the departments' pools of adjunct professors, and serve as initial/ongoing support for both adjunct and full-time instructors.

　　Track student enrollment, feedback, and success markers to inform long-term planning for class offerings and curriculum revisions, and report on the effectiveness of academic initiatives (e.g., coordinated classes, class meeting modalities, etc.).

　　Additional Functions:

　　Applies the results of data analysis to inform day to day academic administration functions.

　　Design, generate, and produce standard and custom analytical reports summarizing transactional data to support the operations of academic administration.

　　Produces statistical and analytical reports. Performs statistical analysis of data and organizes the results into meaningful reports.

　　Acts as a YWCC representative on campus-wide planning and advisory committees including development of new online tools for course management, learning management systems and more.

　　Documents and updates administrative processes as needed.

　　Serve as key member of and advisor to the college’s accreditation team.

　　In collaboration with the Department Chairs, direct YWCC’s academic planning and scheduling at its satellite facility in Jersey City – NJIT@JerseyCity - including monitoring the success of the programs offered.

　　Provide in-depth subject matter information and guidance to NJIT@JerseyCity students on both the courses and academic programs offered by YWCC.

　　This function requires the incumbent to be highly responsive to the Jersey City student cohort especially at the start of each semester (fall, spring, summer) and be physically present at the facility in Jersey City as needed.

　　This function is distinct from the usual academic advisement in that the students attending NJIT@JerseyCity are professionals working in the field of computing whose questions often involve a deep dive into the subject matter of the courses offered; the questions are not mechanical in nature (i.e., such as asking for help on how to build their course schedule or if a prerequisite can be waived) but rather, an informed discussion on specific elements of a course and its applicability to their current or future job.

　　Other special projects and duties as assigned.|

　　Prerequisite Qualifications:

　　Bachelor's degree in computing (computer science, information systems, information technology).

　　Must have extensive knowledge of computing curricula and course content and the applicability of such to computing-related jobs.

　　Minimum of three years previous experience in a comparable administrative position in higher education.

　　Experience working with faculty in various disciplines and knowledge of higher education business.

　　Proven experience using appropriate database tools and software for data extraction and appropriate statistical packages for data analysis.

　　Strong command of word processing, spreadsheet software, database and business applications (such as Microsoft Office, Google Office Suite), student-facing IT systems, and other web technologies including social media.

　　Extensive knowledge of Banner information systems.

　　Excellent communication skills. This includes excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, adult learners, campus colleagues and subject matter experts (i.e., faculty).

　　Collaborative work style.

　　Outstanding service-oriented characteristic.

　　Strong analytical and critical thinking and problem-solving skills.

　　Able to successfully engage in multiple initiatives simultaneously.

　　Ability to work in a fast-paced environment and to respond with equanimity to frequently changing requirements and priorities.

　　At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

　　Preferred Qualifications:

　　Master's degree in computing or a related field.

　　Data visualization skills.

　　Proficiency in at least one contemporary programming language.

　　Supervisory experience.

　　Bargaining Unit:

　　Non-Aligned

　　Range/Band:

　　11

　　FLSA:

　　Exempt

　　Full-Time