Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences.

　　Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 11 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.

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　　TRAVEL REQUIRED: [[customString6]]

　　COMPENSATION: [[salaryMin]] to [[salaryMax]] base salary plus potential for variable compensation. Base pay is determined by your skills, qualifications, experience, and location. Farm Credit Mid-America/Rural 1st may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.

　　About Our Opportunity

　　Our Director of Food and Agribusiness Operations is responsible for leading a team of individuals who perform corporate, commercial, and capital markets lending operations. The Director Food and Agribusiness Operations provides leadership, management, and specialized technical expertise to team members and business associates.

　　How You Will Spend Your Time

　　Defining team operating standards and monitoring adherence to essential procedures.

　　Leading and coaching team members in an in-person and remote work environment, setting team direction, evaluating performance, reviewing pay, and recommending employment decisions.

　　Achieving results through leadership of team members.

　　Establishing a positive work environment that promotes continuous learning, development, and recruitment of highly effective employees.

　　Being accountable for performance and results in business, functional, or operational areas.

　　Developing processes and programs that promote an understanding of and positively contribute to the customer experience.

　　Modeling organizational values, inspiring a shared vision and holding teams accountable for culture preservation and growth.

　　Granting and overseeing delegated authorities of team members.

　　Participating and/or leading project teams to meet project deliverables and timelines.

　　Adjusting departmental plans and priorities to address resource and operational challenges with focus on the next one to two years' priorities.

　　Making decisions within their area of responsibility based on policies, procedures and business plan.

　　Using resource availability and functional objectives to achieve departmental goals.

　　Partnering with their leader on disciplinary or salary actions.

　　Applying acquired expertise to analyze and solve problems without clear precedent.

　　Minimum Education & Experience

　　High School Diploma/GED required. Bachelor's Degree in finance, agriculture, business, leadership, or related field.

　　Five years of experience in sales or service environment focused on customer support and services. In the absence of a Bachelor's Degree, Farm Credit Mid-America, or Farm Credit System experience is required.

　　Mental & Physical Requirements

　　Engage in telephone and face-to-face conversation to serve customers and give and receive information from customers, staff, vendors, outside consultants and the public.

　　Use a computer and similar office technology and tools.

　　This involves reading the screen and keying/typing information.

　　Speak and make presentations to individuals or groups on technical subjects related to job.

　　Travel via auto or commercial transportation to carry out essential responsibilities of the job.

　　Successfully interact with and represent the organization to customers, staff, officers, board members, vendors, and/or the public at all levels.

　　Provide sound technical advice to customers and other staff in the subject field(s) related to this position.

　　Understand and explain various subject matter and consulting concepts, programs, terminology, and methods.

　　Reason, judge, compare, calculate, evaluate, decide, and critique such information as written material, numerical data, responses to customer needs, and/or other related work activities.

　　Requirements of the job include the ability to do the work, with or without reasonable accommodations.

　　It is the Association's policy to make reasonable accommodations for individuals with disabilities.

　　Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family. Here is a highlight of our Total Rewards and Benefits (https://careers.fcma.com/content/Our-Benefits/?locale=en_US) .

　　Farm Credit Mid-America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law.

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