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Director, Experience Strategy
Director, Experience Strategy-March 2024
Summit
Mar 28, 2026
About Director, Experience Strategy

  Overview

  About Propeller

  Founded in 2006, Propeller is a digital forward, omnichannel healthcare marketing agency transforming HCP engagement. With a HQ in Summit, NJ, our team of 120+ marketing specialists truly understand the ever-changing industry, complex content, and how to mobilize data to drive meaningful results. Our continued success is achieved through our omnichannel fluency and curated digital suite of capabilities, including Account Services, Creative, Digital and Brand Strategy, Digital Production and Project Management, 3D Animation, Digital Development, and Video.

  Our Culture

  We offer a unique, personalized culture in which each team member is encouraged and expected to bring their ideas, solutions, and leadership to the table. By empowering individuals, we remain nimble, engaged, and able to break away from conventional thinking and speak intelligently about serious topics. We value our team’s intangibles–the experiences and traits that make them unique.

  Come Live Your Best Life With Us

  We pride ourselves on our inclusive, employee-centric mentality. There’s life at work and life outside of it. We want everyone to be healthy, feel supported, and have the financial resources they need. Our team enjoys competitive compensation and consistent performance recognition, generous paid time off, comprehensive wellness programs, and more! These are just some of the reasons we are Great Place to Work certified.

  Title: Director, Experience Strategy

  Location: New York, NY

  Department/Discipline: Strategy

  Help lead the future of our Experience Strategy team! You will be an integral strategic leader guiding Pharma partners on brand strategy development and its omnichannel pull-through to create unified customer experiences. Responsible for evolving and actioning marketing and digital objectives into HCP communication plans, rooted in customer insights and market trends— while ensuring internal cross-functional alignment of partner goals, vision and desired outputs.

  The Director/Sr. Director position reports into the Senior Vice President, Strategy.

  The position has remote work flexibility; onboarding will be virtual.

  Your key contributions to our partners would include:

  Brand Strategy: Leverage a deep understanding of brand marketing to collaborate on the successful building of effective, insight-driven B2B/HCP brand imperatives and sub-strategies

  Omnichannel Planning: Oversee strategy and execution for omnichannel initiatives, guiding clients at varying levels of adoption; leverage data to shape customer journeys for key stakeholders/segments; orchestrate integration of online/offline channels for a unified customer experience

  Digital Excellence: Provide thought leadership on digital marketing best practices and tactical implementation across channels to deliver on a seamless omnichannel customer experience

  Positioning & Messaging: Shape strategic platforms and creative development of brands; map out and align brand messaging to strategic channels to influence customers

  Presentations: Create dynamic and compelling executive presentations that deliver brand and digital strategy and new thinking in a clear story

  Analysis : Create audience-centric strategies and define key performance indicators to support objectives and drive omnichannel campaigns; provide actionable insights and optimizations to drive results based on learnings

  Creativity and innovation: Think big and creative across a wide range of strategic opportunities to support varying stages of a brand’s lifecycle

  Trend-watching: Follow cross-vertical trends and innovations to impact and influence healthcare strategies; identify strategic partners to strengthen digital capabilities and client recommendations

  To be successful in this role, you will need:

  7+ years of experience in brand, digital, or engagement strategy or equivalent

  People management experience

  Significant background in healthcare, focus in pharmaceutical

  An engaging leadership presence that comes across equally strong in person, over the phone, and through writing

  Deeply familiar with omnichannel strategy and its executions, including data, media/social, field, and experiential activations

  Strong business judgment, decision making, and analytical skills

  Content marketing expertise to bring stories to life in decks and build positioning/messaging

  A self-starter who is collaborative and works well in an agile, fast-moving, and entrepreneurial environment

  Project and time management skills with the ability to work across multiple high-profile and high-budget programs at once, in collaboration with multidisciplinary team members

  Bachelor’s degree required

  For Recruiter Only - Bonus if experience/familiarity with:

  Veeva CRM

  Salesforce Marketing Cloud

  Google Analytics

  SEO/SEM/Programmatic/Social

  Modular content

  Healthcare marketing principles - eg MLR review processes

  Holding/participating in client workshops

  Director/Sr. Director would be expected to, over time, manage 3 direct reports on the strategy team.

  The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Actual salaries will vary and may be above or below the range based on various factors including but not limited to professional and academic experience, training, (where you live), associated responsibilities, and other business and organizational needs. The range listed is just one component our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire, so if your salary requirements fall outside this range, we hope you’ll still decide to apply for this opportunity:

  $117,500 - $164,500Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you

  Company Propeller Category Strategy & Insight Location US-NJ-Summit Job ID 2024-42237 LI #LI-RK1

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