Business Title: Director, Contingent Workforce Operations Leader

Requisition Number: 112730 - 54

Function: Business Support Services

Area of Interest:

State: NC

City: Winston Salem

Description:

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Contingent Workforce Client Operations Leader to join our Contingent Workforce Management Office.

Responsibilities:

Apply advanced knowledge of contingent workforce shaping to own and manage end-to-end client-facing and business support activities for contingent workers across the engagement life cycle, from attraction and engagement through our Talent Acquisition channels, to onboarding, administration, reporting, compliance, and offboarding

Drive continuous process improvement for client-facing contingent workers, always ensuring that these processes are harmonized and appropriately prioritized with respect to business enablement services; serve as lead resource for engaging with functional resource management, regularly conducting pipelining calls and communicating needs within the broader CWMO organization

Work within TC's account team structures, and develop extended, contingent labor focused account teams within the CWMO for the various business functions, including Talent Resourcing, CWSS Onboarding Concierge, TBM (as needed), and SSP (Contingent Labor Supplier Liaison); interface regularly with clients to drive desired outcomes; monitor service levels and manage escalations from business function

Develop and implement strategies and plans for integrating new compliance activities into ongoing operations in response to changing regulatory, policy, and business needs; serve as subject-matter expert in KPMG policies relating to contingent labor, as well as risk and regulatory topics that can impact how KPMG uses contingent labor; collaborate with the CW Compliance team to provide training and communications to the CWMO organization and firm stakeholders as needed for change management

Manage programs and projects related to policy and regulatory compliance, and risk reduction (including tenure monitoring), applying expertise to make concrete decisions that impact the organization and the firm

Provide active coaching, mentoring, and knowledge-sharing with junior staff to advance their career development; and manage and review those team members' work product; contribute to planning for short term needs such as projects and processes; may construct annual plan for deployment of those resources; may have people management responsibility for a small to mid-sized team of entry level through intermediate level professionals

Qualifications:

Minimum ten years of recent work experience, preferably in contingent workforce shaping, human resources, or third-party management in a professional services environment

Bachelor's degree from an accredited college/university

Ability to manage programs and projects, applying expertise to make concrete decisions that impact the organization and the firm, as well as capability to establish credible relationships and become a trusted advisor to engagement teams and business leadership

Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork

Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization

Able to participate in development of resource plans and structures and influence organizational priorities

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?d=4964_9_24

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

GL: 2

GF: 15309