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Director Commercial Effectiveness & Capabilities, Strategic Accounts
Director Commercial Effectiveness & Capabilities, Strategic Accounts-March 2024
Philadelphia
Mar 30, 2026
About Director Commercial Effectiveness & Capabilities, Strategic Accounts

  Reference #: 387762Site Name: Durham Blackwell Street, Philadelphia Walnut StreetPosted Date: Jan 19 2024

  The Director of Commercial Effectiveness & Capabilities for Market Access Strategic Accounts will be accountable for providing strategic, operational and capabilities leadership to the US Market Access Strategic Accounts VP and team.

  This role is a unique leadership role, requiring exceptional learning agility, can-do/problem-solving mindset and strong matrix/cross-functional leadership skills, inclusive of influencing, executive communication, relationship building and conflict management skills. Project management and the ability to align conflicting priorities/move the organization forward will be instrumental for success.

  Responsibilities

  -Active member and close collaboration with Strategic Accounts (SA) Leadership Team.-Act as liaison with other executives and key stakeholders to ensure consistent communication and involvement of colleagues within and outside of SA (e.g. with Therapy Business Units or functions within Market Access) to roll out key initiatives such as access journeys and quarterly business reviews.-Lead full team and leadership team meetings to ensure effective use of time, promote quality of decision making, focus on business-critical topics, capture follow-up actions and hold others accountable to execute on actions within the agreed timelines.-Member of US Commercial Operations LT (OPLT). Pull through relevant information to Strategic Accounts.-Strongly collaborate and coordinate with Commercial Effectiveness Directors for Market Access Strategy, Operations & Analytics, and Patient Services to effectively prioritize and align in-house vs customer-facing teams' business needs. Strongly collaborate with functional partners such as finance, compliance, legal and HR to pull through relevant information and solutions at the right time-Lead incentive compensation execution working closely with FVPs and Incentive Compensation team.-Create, refine and embed business improvement/planning tools including quarterly roadmaps and priorities for SA, visual controls and accountability boards as needed.-Own Key Strategic Account Resourcing and measurement.Establish Account segmentation, account capabilities and define areas of partnership.-Manage and oversee compliance/risk for SA (incl. SOP management and process oversight) in collaboration with Compliance business partner.-Support/oversee field operations for SA team led by admin/ROA: field maps and rosters, internal team site management, budget management, training scheduling-Interlocked with corporate, BU/IBCT leads and above brand strategy (ie health equity) with ability to clearly articulate of above-brand and portfolio-level value propositions and solution development.-Anticipate, proactively identify and resolve/remove challenges/barriers and/or execute on opportunities as it relates to successful execution of business objectives for Strategic Accounts and escalate in a timely fashion as needed.

  Why You?

  Basic requirements* Bachelor's Degree*Minimum of 3-5+ years of healthcare experience*Minimum of 1-3+ years of project management skills, including effective prioritization, time management, problem solving and leading organizational business execution*  Minimum 3 years' experience in Microsoft Office tools (e.g. excel, powerpoint, word, OneNote, OneDrive, PowerBI) and other systems (e.g. Veeva)

  Preferred requirements:*MBA or Master's Degree* Experience in US Commercial, Account Management, or Market Access*Strong understanding of Enterprise Accounts buying journey, stakeholder personas, and unmet needs.* Solid judgement, critical thinking and proven ability to make well-informed, data-driven/analytics-based decisions.* Proven ability to consult with, influence and negotiate with all levels of senior leadership, cross functionally and across Business Units*Strong business acumen skills (st ategy, operations, finance) and ability to execute and implement strategies.*Excellent analytical, organization and planning skills, including ability to effectively create and embed key metrics with high learning agility.* Demonstrated experience leading, coaching and developing people in a complex and changing environment .* Experience in building and maintaining high-performing, healthy cultures aligned to GSK expectations and values.

  LI-GSKPlease visit  to learn more about the comprehensive benefits program GSK offers US employees.

  Why Us?GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

  Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

  If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

  Important notice to Employment businesses/ AgenciesGSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

  Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting  site.

  GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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