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Direct Support Professional II
Direct Support Professional II-February 2024
Santa Rosa
Feb 10, 2026
About Direct Support Professional II

  BECOMING INDEPENDENT JOB DESCRIPTION

  POSITION :  Direct Support Professional II

   

  PROGRAM :  Education initiatives 

   

  POSITION  DESCRIPTION :   This position assists individuals in identifying and achieving personal goals in their lives through community belonging, volunteerism, employment, education, and other social/personal interests.

   

  SALARY: $21-$22/hour 

   

  STATUS; Non-exempt; no employee supervision 

   

  CRITICAL JOB FUNCTIONS

   

  Possesses the professional skills and abilities specific to the technical aspects of the position

   

  PROVIDE SUPPORTS & TRAINING

  Participates w/individuals in various ratios in vocational/volunteer/community activities.

  Assist in establishing and maintaining social connections with others in the community.

  Coordinates and provides instruction to promote skill development and independence (in some situations with providing personal care), and other educational topics to individuals served (both individually and in groups).

  Completes monthly trainings within the provided timeframe. 

  Provides shadowing opportunities for new staff (on the job training).

  Assists with curriculum development, transportation optimization and new hire mentorship.

   

  DEVELOP AND IMPLEMENT SERVICE PLANS

  Ensure individual's personal choice is at the forefront of service plan delivery.

  Participate in developing and implementing instructional and behavioral plans.

  Conduct interviews and assessments in preparation for service plan development.

  Schedule, coordinate, and participate in team planning meetings as requested.

  Plan meaningful and engaging community access schedule on a weekly basis with person-served input. Enters community access information per department requirements. 

  Suggests/provides additions and updates to the Community Resource App.

   

  KEEP RECORDS AND WRITE REPORTS

  Records data relative to tasks (BI information platforms; Therap/ISP data, ADP, TripLog, etc).

  Time and Attendance records (ADP) - Responsible for daily punches for all shifts/applicable breaks and daily review of timecards/corrections/edits (notes).

  ADP for Persons Served - Responsible for all data entered daily (volunteer/paid work/community access) - If unable to complete same day will enter first thing next shift. 

  Maintain individual progress records; write and submit accurate reports as per procedures.

  Writes General Event Reports (GER).

  Company email must be checked during each shift. Email responses are expected within 24 hours or at your next scheduled shift (for emails where you are the only recipient). Text message correspondence must be replied to during your shift.

  Google Calendars/Daily Schedule - All staff must ensure either their Google Calendar or their daily schedule is reflective of all activities during working hours.

   

  DEVELOP AND MAINTAIN EFFECTIVE RELATIONSHIPS

  Develop and maintain effective relationships with persons served, peers, supervisors, and other staff, affiliated agency staff, and members of the community.

  Assist individuals in establishing and maintaining social connections with persons of their choosing, with a focus on reducing relationships with paid supports.

  Attend, actively engage, and participate in weekly staff meetings, training sessions, and other relevant meetings.

  Mentors new hires for the first 60 days.

  Leads large class/community group facilitation.

   

  TRANSPORTATION OF PERSONS SERVED

  Transport persons served as needed to and from community activities/appointments/errands, etc. This may be in a personal vehicle, BI vehicle, or riding public transportation. 

  Follow all inspection/cleanliness of vehicle requirements before/after each use.

  Ensure safe entry and exit protocols, as well as ensure the safety of individuals while in a moving vehicle (i.e., tie-downs and seatbelts).

  Triplog application (with Magic Trip enabled) must be used for all personal vehicle and fleet mileage driven during your scheduled work day. Trips must be reviewed, corrected, and submitted daily or at the start of the next shift.

  Applicable inspections performed via Fleetio application prior to usage of any BI vehicle at any time.

   

  OTHER

  Assist with the setup of various program spaces for activities (chairs, tables, etc.).

  All BI working hours should be performed at a BI location, in the individual's home, or at a community site with the individual. Exceptions need to be pre-approved by your supervisor.

  Provide support as a Direct Support Professional working in any BI program, including but not limited to providing in-home care, transportation, and in-community services for persons served.

  Executes position-specific job duties and other duties as assigned at the discretion of BI.

   

  CANDIDATE SHOULD POSSESS THE FOLLOWING SKILLS

   

  Organized :  Able to perform job duties with efficiency and accuracy.

   

  Dependable : Can be relied upon; trustworthy, responsible, punctual.

   

  Good Judgment : Chooses courses of action that result in beneficial outcomes for all BI stakeholders.

   

  Positive Attitude: Has an overall positive, open, and supportive attitude.

   

  Interpersonal Relations: Is able to relate well to others.

   

  Communication :  Excellent verbal/written communication skills in English, is able to comprehend and follow directions, as well as be an effective listener.

   

  Initiative: Is a self-starter.

   

  Philosophical Commitment : Demonstrates commitment to BI’s established culture of dignity and respect. 

  QUALIFICATIONS & REQUIREMENTS

   

  EDUCATION :   

  High school diploma or equivalent is required; College coursework or related professional experience in Special Education, Rehabilitation, Psychology, or a closely related field is preferred.

   

  EXPERIENCE:   Previous experience working with individuals with intellectual/developmental disabilities is desirable. Good customer service skills and an interest in helping others pursue and achieve their goals is required. Must be able to speak, read, write, and understand the primary language used in the workplace (English).

   

  PHYSICAL REQUIREMENTS:

  A physical condition that will permit frequent bending, turning, and lifting without injury.

  Ability to operate a vehicle for a portion of your shift.

  Ability to walk and stand for prolonged periods of time.

  Ability to assist individuals in wheelchairs.

  Provide personal care to individuals, including assistance in the restroom and feeding.

  Lift at least 40 pounds.

  Clearance of pre-employment Functional Capacity Evaluation with no restrictions that cannot be reasonably accommodated without undue hardship.

   

  MAY REQUIRE ONE OR ALL :

  Valid California driver’s license

  Insured, dependable vehicle

  Proof of current auto insurance

  On-Duty Meal Period Waiver

  First Aid and CPR certification

  Criminal Record Clearance

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