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Dir, Pharmacy Business Ops 340b Program
Dir, Pharmacy Business Ops 340b Program-March 2024
Grand Rapids
Mar 28, 2026
About Dir, Pharmacy Business Ops 340b Program

  Job Summary - Director, Pharmacy Business Ops 340b Program

  Directs, plans, and leads pharmacy business operations functions. Coordinates activities between the various stakeholders within Pharmacy, Revenue Cycle, Supply Chain Management, Business Intelligence and Analytics, and Finance. Identifies and works to improve clinical and non-clinical processes by leveraging automation (ie, automated dispensing cabinets and inventory management systems) and technology (ie, electronic medical records) . Works closely with Information Services and Pharmacy leaders to develop and maintain a pharmacy technology roadmap. Oversees 340B programs at Spectrum Health and coordinates policy and operational changes with pharmacy leaders and authorizing officials at respective entities. Coordinates Spectrum Health Delivery System pharmacy medication purchasing, distribution, recall, and contracting activities.

  Essential Functions - Director, Pharmacy Business Ops 340b Program

  Collaborates closely with departmental directors to prioritize initiatives from organizational vision and develops action-oriented goals. Uses organizational knowledge gained by connecting people and teams to drive changes effectively.

  Provides financial/revenue expertise in planning new services that generate additional sources of profitable revenue. Manages costs by continually seeking data that will identify opportunities and take action to eliminate non-value added processes.

  Directs pharmacy purchasing across Spectrum Health Delivery System. Collaborates closely with Supply Chain Services and hospital and medical group pharmacy leadership to ensure patient needs are met. Manages drug wholesaler and direct to manufacturer purchasing agreements.

  Plans, prepares, implements, monitors and controls assigned areas’ operational and capital budget to ensure sound fiscal management consistent with the goals of Spectrum Health. Develops programs and collaborative strategies to enhance growth and revenue for service areas.

  Develops and maintains a pharmacy technology roadmap in close collaboration with Pharmacy, Informatics, and Information Services leadership. Responsible for third party vendor agreements, including but not limited to, 340B software, automated dispensing systems, and automated compounding systems.

  Develops and maintains quality monitoring system to continuously monitor and measure the quality, safety and outcomes of business services. Develops service quality indicators to evaluate unit performance, staff performance, and develops improvement plans to correct variances. Participates in and facilitates interdisciplinary performance initiatives.

  Collaborates with the Pharmacy leaders, Revenue Management Services, Finance, medical staff, nursing staff, other departments and/or professional groups to develop, implement, and evaluate programs and services that support patient care delivery, and plan effective utilization of workforce, facilities and equipment.

  Qualifications - Director, Pharmacy Business Ops 340b Program

  Required Bachelor's Degree Business, accounting, health administration, or related field

  Preferred Master's Degree Business Administration, Healthcare Administration or other related field

  5 years of relevant experience Specialized experience in operational, business, technology, ambulatory or clinical pharmacy Required

  3 years of relevant experience Pharmacy or healthcare leadership Required

  Experience using pharmacy financial reporting systems and managing pharmacy budgets Required

  Experience with successful development and execution of strategic and operational plans Required

  Experience in identifying improvement opportunities and engaging key stakeholders to deliver on the opportunity Required

  #CH-LI

  Physical Demands - Director, Pharmacy Business Ops 340b Program

  Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

  Waist to Waist > 5 lbs: Seldom up to 10 lbs

  Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

  Waist to Overhead > 5 lbs: Seldom up to 10 lbs

  Bilateral Carry > 5 lbs: Seldom up to 10 lbs

  Unilateral Carry > 5 lbs: Seldom up to 10 lbs

  Pushing Force > 5 lbs: Seldom up to 10 lbs

  Pulling Force > 5 lbs: Seldom up to 10 lbs

  Sitting: Frequently

  Standing: Occasionally

  Walking: Occasionally

  Forward Bend - Standing: Seldom

  Forward Bend - Sitting: Occasionally

  Trunk Rotation - Standing: Seldom

  Trunk Rotation - Sitting: Occasionally

  Reach - Above Shoulder: Seldom

  Reach - at Shoulder or Below: Seldom

  Handling: Occasionally

  Forceful Grip > 5 lbs: Seldom

  Forceful Pinch > 2 lbs: Seldom

  Finger/Hand Dexterity: Frequently

  Primary Location

  SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

  Department Name

  Administration - Pharmacy Business Services - GR

  Employment Type

  Full time

  Shift

  Day (United States of America)

  Weekly Scheduled Hours

  40

  Hours of Work

  8:00 a.m. to 5:00 p.m.

  Days Worked

  Monday through Friday

  Weekend Frequency

  N/A

  CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

  Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

  Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

  An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

  You may request assistance in completing the application process by calling 616.486.7447.

  People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

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