Northern Light Mercy Hospital

　　Department: Garys House

　　Position is located: Garys House

　　Work Type: Full Time

　　Hours Per Week: 40.00

　　Work Schedule: No Hours Assigned

　　Summary:

　　The Executive Director has overall operational management responsibility of the hospitality home Gary’s House in accordance with the Mission and Values of Gary’s House and Northern Light Health. The incumbent focuses on optimal day to day guest services, facilities management, building community partnerships, and collaborating on all marketing and development initiatives with the Development Office. The Executive Director is also responsible for training and management of all Gary’s House volunteers as well as housekeeping. This position develops and implements plans to achieve strategic goals aligned with the organization in addition to managing annual budget and guest tracking. The incumbent performs duties in accordance with performance standards. The incumbent may have access to highly confidential patient, employee, and organizational proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements, and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, and other security risks to the organization. The incumbent is accountable for employee safety and will attend safety and loss-control training, engage in injury prevention, perform accident and injury investigations including conducting root cause analysis, and assist in returning employees to regular duty. The incumbent is responsible for participating in and completing all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of the Hospital.

　　Responsibilities:

　　Communicates and enforces the system-wide Corporate Compliance program for Northern Light Health.

　　Reports any potential or real ethical, legal or regulatory violations to the Corporate Compliance Officer.

　　Assists with investigations into alleged violations, and the development and implementation of disciplinary and/or corrective action as indicated.

　　Continually assesses the department for compliance with all federal, state, local and other regulatory (The Joint Commission, OSHA, CMS etc.) requirements.

　　Completes annual staff training.

　　Understands and upholds the Mission and Values of Northern Light Health, and Gary’s House. Represents Gary’s House to the community as a program affiliated with the Hospital and serving broadly to all patient families in any area healthcare facilities. Maintains good relations with neighbors and maintains a positive image to community.

　　Educates all associated with the programs to both the history and the plans for the future.

　　Manages the operations of Gary’s House. Coordinates and evaluates the daily operations being cognizant of safety and security of the house and guests at all times.

　　Works collaboratively with other departments to coordinate support services as appropriate.

　　Ensures Gary’s House complies with all applicable local, state, and federal regulatory requirements.

　　Oversees budget, monthly reports, and oversees all capital facility needs.

　　Responsible for managing and tracking the monthly guest rent, donations and occupancy.

　　Responsible for developing and implementing affiliate strategic goals and measurements.

　　Assists in recruitment, training and management of volunteers.

　　Performs or coordinates all required housekeeping duties to ensure a clean and aesthetically pleasing environment for all guests and visitors to the house.

　　Oversees all guest family registrations, check-ins and acts as a resource for any guest needs in accordance with house policy.

　　Ensures all volunteers and guests are familiar with emergency plans.

　　Maintains all guest materials, volunteer training materials, and safety manual. Develops and implements additional resources or updates as necessary.

　　Regularly attends monthly Leadership Council meetings and Mission Division meetings.

　　Participates as a member of Gary’s House Special Events Committee and attends all meetings. Serves on other committees as requested or assigned.

　　Works collaboratively with Development Office on all marketing and fundraising plans and activities for Gary’s House. Actively cultivates and solicits prospective and current donors for sponsorships or individual gifts from assigned prospect lists.

　　Assists Development Office when appropriate with other initiatives, such as annual fund appeals, articles for publications, special events, and grant-writing.

　　Works collaboratively with stakeholders, community services, and area businesses to ensure awareness and growth of both donor and volunteer base. Develops key partnerships with area providers and local businesses.

　　Educates the public to the needs of affiliates by making presentations to healthcare providers, community clubs, civic and church groups.

　　Performs additional duties as required or assigned.

　　Other Information:

　　Competencies and Skills

　　Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

　　Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

　　Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

　　Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.

　　Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

　　Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

　　Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

　　Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

　　Education

　　Required Bachelor's DegreeWorking Conditions

　　Work with computers, typing, reading or writing.

　　Lifting, moving and loading 20 to 30 pounds.

　　Prolonged periods of sitting.

　　Prolonged periods of walking.

　　Position Dir- Gary's HouseLocation Req ID null