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Digital Technology Specialist, Business Applications (ERP)
Digital Technology Specialist, Business Applications (ERP)-March 2024
Dublin
Mar 31, 2026
About Digital Technology Specialist, Business Applications (ERP)

  What Joining the Microsoft Team Means

  Are you ready to join a double-digit growth cloud business? Microsoft Business Applications cloud is recognized by analysts as a leader in the Customer Relationship Management (CRM), Enterprise Relationship Management (ERP) and application platform space. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products.

  See what Satya Nadella has to say about the strategic vision of Microsoft Business Applications here (https://www.youtube.com/watch?v=hx35CGZ6Xaw) .

  To learn more about Microsoft’s mission, please visit: Culture | Microsoft Careers (https://careers.microsoft.com/us/en/culture)

  Check out all our products: https://careers.microsoft.com/

  Who We Are Looking For

  To excel in the Digital Technical Specialist (ERP) role you must have the following traits and abilities:

  Technically Intense Workload Technical Seller

  Strategic & Proactive Pursuit Team Member

  Technical Team Collaborator

  Customer-centric Solution Designer

  Differentiated & Business Value/Outcome-driven Demonstrator

  Responsibilities

  The Digital Technical Specialist (ERP) is a key member of the Business Applications Digital Sales pursuit team focused on driving demand and sales growth in managed accounts. These technical sellers are strategic thinkers, proactive problem solvers and technical solution roadblock resolvers who display a growth mindset with functional and technical knowledge in their workload.

  The following are the role responsibilities for the Microsoft Business Applications Technical Specialist:

  Assist Digital Sales Representative in Crafting Solution and RFI Response:

  Assist Digital Sales Representative in crafting customer-centric solution leveraging Co-Sell partner resources by assembling and collaborating with a technical pursuit team that may include ISV components. Deliver compelling RFI response.Design Customer-centric Solution Aligned to Business Value

  Work with technical pursuit team securing customer agreement to the solution design aligned to agreed outcomes/digital transformation journey focusing on business value.Deliver Customer-centric Demonstration Aligned to Solution Design and Business Value

  Deliver compelling solution demonstrations highlighting Microsoft competitive differentiation aligned to the designed customer-centric solution with business value impact.

  Ensure demonstration follows Tell-Show-Vision model and has an end-to-end view building opportunities for seeding and expansion after initial sale.

  Work with Customer Success/Partner Team on Deployment Plan Mapped to Solution Key Performance Indicators

  Assist Digital Sales Representative if required in reviewing licensing proposal. Collaborate with Customer Success team and partner to ensure a customer-agreed deployment plan with key performance indicators.Qualifications

  Requirements

  Strong experience on an ERP Workload using Dynamics 365, SAP, Infor, IFS or any other Enterprise/Corporate ERP solution.

  Previous Experience:

  ERP workload experience with one or more of the following: technical presales, post-sales consulting or relevant company/customer IT application implementation or management

  Driving and designing a solution strategy as part of the overall opportunity discovery and lifecycle

  Working across and in collaboration with virtually-dispersed technical pursuit teams designing cloud-based solutions for company or customers

  Success working virtually with customers in presales or consulting engagements related to business applications workloads. This may include stakeholders within your company

  Proven success demonstrating differentiated solution value and Microsoft competitive advantage

  Delivering online/virtual technical workload demonstrations to strategic decision makers

  Desirable but not required – workload certifications/degrees

  Strong understanding of:

  Business solutions (ERP) workload experience in one or more of the following: Supply Chain, Manufacturing, Retail/Commerce and/or Finance and how these solutions help customers achieve their desired business outcomes

  Business value selling methodologies and practices mapped to customer or company persona pains/issues to uncover customer’s stated and unstated needs

  Commercial cloud offerings, ideally Microsoft’s cloud platform, as well as competitive knowledge of other business applications solutions and related ecosystems

  Desired skills:

  Excellent virtual presentation and communications skills across various customer stakeholders; experienced online storyteller.

  Comfortable working within a digitally-equipped sales organization engaging virtually with customers throughout the sales process.

  Customer-centric mindset with demonstrated passion for delivering customer value

  Ability to bring innovative technical solution ideas to customer problems

  Experienced problem solver able to thrive in a fast-paced environment

  Growth mindset, insatiably curious, always learning and welcoming of challenges for the opportunity to grow

  Knowledge of the Danish ERP market

  Bachelor’s degree or relevant work experience.

  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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