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Digital Solution Area Specialists -Support Solutions
Digital Solution Area Specialists -Support Solutions-March 2024
San Jose
Mar 27, 2026
About Digital Solution Area Specialists -Support Solutions

  Do you want to be a part of a transformational sales team that is revolutionizing the way we sell our services in our Small, Medium, and Corporate (SMC) business? We need a top-performing sales hunter who can relentlessly pursue new business opportunities, generate leads, and close deals with unmatched professionalism and efficiency. You must have a proven track record of beating sales targets, exceptional communication and negotiation skills, and an unyielding drive to expand our customer base and revenue. If you are a self-motivated, results-oriented, and ruthless seller who thrives in a fast-paced and competitive environment, we want to hear from you.

  A Support Solution Area Specialist focuses on generating and qualifying leads, drives, and closes Microsoft Enterprise Unified Support opportunities, and remains engaged with our customers to ensure they are supported throughout all stages of their product lifecycles. Support Solution Area Specialists leverage Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services model that drives impact across our customers’ Microsoft investment. As a Support Solution Area Specialist, you will develop deep business acumen across Microsoft’s portfolio of products and services and hone your solution sales and

  networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  Responsibilities

  Sales Prospecting: You will create a strategy to acquire net new clients at scale via comprehesive prospecting strategies and tactical close plans

  Sales Execution: You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.

  Business Value Selling: You will propose the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers.

  Scaling & Collaboration: You will lead sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.

  Technical Expertise: You will lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.

  Sales Excellence: You will be responsible for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.

  Qualifications

  Required/Minimum Qualifications

  Bachelor's Degree in Information Technology, Business Administration, or related field AND 2+ years of technology-related sales or equivalent account management experience.

  2+ years of experience in customer support

  Additional or Preferred Qualifications

  4+ years of technology-related sales or account management experience

  OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experienc

  OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience

  3+ years of solution sales or consulting services sales experience.

  2+ years of experience on sales of enterprise cloud services

  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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