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Destination Expert & City Host (Italy, Rome) (2 new openings)
Destination Expert & City Host (Italy, Rome) (2 new openings)-April 2024
Remote
Apr 2, 2026
About Destination Expert & City Host (Italy, Rome) (2 new openings)

  Ever dreamt of reshaping the way people experience Rome? Dive into JayWay Travel - a dynamic travel agency known for crafting bespoke European adventures. Since 2006, we've been setting trends and making headlines in top-notch platforms like Travel+Leisure, the New York Times, USA Today, and even National Geographic. If you're a local, hungry for growth in the Travel and Leisure industry and excited to be part of a rapidly expanding travel legend, this is your call to make a mark! Don't just read about us in publications, be the story.

  About the Role

  To support our expansion across Europe, we are looking for well-organized and motivated individuals to join our team full-time to carry out the following responsibilities:

  Welcoming our guests upon arrival in the city

  Communicating with our local partners (hotels, tour, and transfer providers)

  Preparing our guests for their trip before arrival

  Making bookings for the various services that make up a guest's trip

  Being available by phone to guests from morning to evening

  Keeping updated on events taking place in the city, country and region

  Providing activity and dining recommendations (and making reservations)

  Building on our internal destination knowledge, which is shared with guests

  Writing or researching content for our blog and social channels in the off-season period

  Customer service duties, including guest feedback

  Assisting with company marketing projects

  What we're looking for

  Candidate must be permanently based in Italy, Rome

  Very good written and spoken English and Italian

  Thorough knowledge of and a passion for your city, country, and region

  Enthusiasm for leisure and travel in general

  Flexibility in working hours

  Impeccable time-keeping and organizational skills

  Start Date: January 2024

  Benefits

  Competitive pay

  Comprehensive training and development

  Vibrant & Collaborative Work Atmosphere

  Fully remote-work position

  Company laptop provided

  Dedicated Wellness Budget

  Travel opportunities

  Specialized training sessions in Europe

  Performance bonuses

  Please answer the following questions in the form of a cover letter:

  What skills do you have that would make you the best fit for the position?

  Where have you visited Europe (please describe your favorite places)?

  What about JayWay Travel interests you in joining our team?

  If interested in the position, please send your CV and a cover letter written in ENGLISH as per instructions.

  We are very excited to hear from you!

  Apply by following this link.

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