Ever dreamt of reshaping the way people experience Rome? Dive into JayWay Travel - a dynamic travel agency known for crafting bespoke European adventures. Since 2006, we've been setting trends and making headlines in top-notch platforms like Travel+Leisure, the New York Times, USA Today, and even National Geographic. If you're a local, hungry for growth in the Travel and Leisure industry and excited to be part of a rapidly expanding travel legend, this is your call to make a mark! Don't just read about us in publications, be the story.
About the Role
To support our expansion across Europe, we are looking for well-organized and motivated individuals to join our team full-time to carry out the following responsibilities:
Welcoming our guests upon arrival in the city
Communicating with our local partners (hotels, tour, and transfer providers)
Preparing our guests for their trip before arrival
Making bookings for the various services that make up a guest's trip
Being available by phone to guests from morning to evening
Keeping updated on events taking place in the city, country and region
Providing activity and dining recommendations (and making reservations)
Building on our internal destination knowledge, which is shared with guests
Writing or researching content for our blog and social channels in the off-season period
Customer service duties, including guest feedback
Assisting with company marketing projects
What we're looking for
Candidate must be permanently based in Italy, Rome
Very good written and spoken English and Italian
Thorough knowledge of and a passion for your city, country, and region
Enthusiasm for leisure and travel in general
Flexibility in working hours
Impeccable time-keeping and organizational skills
Start Date: January 2024
Benefits
Competitive pay
Comprehensive training and development
Vibrant & Collaborative Work Atmosphere
Fully remote-work position
Company laptop provided
Dedicated Wellness Budget
Travel opportunities
Specialized training sessions in Europe
Performance bonuses
Please answer the following questions in the form of a cover letter:
What skills do you have that would make you the best fit for the position?
Where have you visited Europe (please describe your favorite places)?
What about JayWay Travel interests you in joining our team?
If interested in the position, please send your CV and a cover letter written in ENGLISH as per instructions.
We are very excited to hear from you!
Apply by following this link.