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Desktop Support Technician
Desktop Support Technician-March 2024
Wellsboro
Mar 28, 2026
About Desktop Support Technician

  Who are we?

  For over 150 years, C&N has shared the values of our communities, local families and businesses, our employees and our shareholders. Living our values every day is what makes us different from other banks -- teamwork, excellence, respect, responsibility & accountability, integrity, and having fun. From partnering closely with our customers and clients to help them identify and reach their life goals, to supporting our communities through our Giving Back, Giving Together initiative and making the best decisions for the long term of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

  Who are you?

  You love technology and have a passion for solving problems and helping others get the most of their equipment!

  You will be responsible for:

  Supporting the Desktop Environment by analyzing, diagnosing, and resolving PC problems and making recommendations for software development.Maintaining calls in the Helpdesk software package.Completing setup of all new PC's, Laptops, Thin clients, branch scanners, and receipt printers.Backing up desktop computer images, software media, and software licenses.Performing monthly Patch Management.Performing duties related to maintaining Business Continuity Site.Requirements:

  You will need a high school diploma or general education degree (GED) and 1-2 years of previous related experience and/or training OR an equivalent combination of education and experience.

  You will demonstrate well-developed abilities and/or proven record of success in the following areas:

  Strong CommunicationCritical ThinkingDetail OrientationStrong Research SkillsProficient in Microsoft ProductsWhy C&N?

  C&N is a team -- people working together for a common goal -- the success of our customers. 

  You will achieve & grow along with C&N customers,

  You will develop & learn along with your teammates,

  You will contribute & be rewarded along with our shareholders,

  And you will share & celebrate along with our communities.

  C&N's a total rewards package and a collaborative and supportive culture. The C&N workplace culture has been a repeat recipient of the NBRI Circle of Excellence award, acknowledging a strong culture created by our team for living our values every day.

  In combination with a competitive salary, C&N also has a robust benefit offering, including:

  Paid Time Off (vacation, personal, and sick, family sick and community service)401(k) -- pretax and ROTH eligible contributions with a safe harbor matchEmployee Stock Ownership PlanHealth, dental, and vision coverage (including options that are 100% employer paid for employee only coverage)Health Savings AccountFlexible Spending Accounts -- Medical and DependentEmployer Paid Life InsuranceEmployer Paid Disability CoverageMany more voluntary coverages to customize around your needsEducation and development programs including Tuition ReimbursementSupport for personal and professional development

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