TEKsystems is partnering with an organization in Baytown, TX to provide Desktop Support to the internal employees on site. This person will work across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. This position will be onsite and support locations within an 8 mile radius.

　　Contract Length: 1 year Contract to Hire

　　Desktop Support Job Duties:

　　Build and install PCs, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards

　　Provides advice and guidance to colleagues regarding incidents

　　Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

　　Identify, log and resolve technical problems with software applications or network systems

　　Identify potential changes and system improvements to present to senior team leaders for consideration and implementation

　　Ensure that work is carried out within agreed service levels and in accordance with department guidelines

　　Create, maintain, and distribute reports of progress to senior leadership

　　Migrating servers from Windows 7 to Windows 10 or higher platform

　　Maintain client databases with up to date solutions and clear record of activities

　　Explain and document technical issues in a clear way to clients

　　Use call logging system to accurately record telephone requests

　　Desktop Support Skills and Qualifications:

　　Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction with Clients, Good Language and Communications Skills, Problem-Solving, Relevant Certifications such as Microsoft/Comptia and Cisco, Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows XP, Vista, 7, Mac OSX, Windows Server products, Ability to Work in a Team, Ability to Prioritize Projects

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.