DESKTOP SUPPORT TECHNICIAN - Baton Rouge, LA

　　Description:

　　Our TEKsystems healthcare client has over 600 licensed beds across three campuses and offers the full spectrum of care from delivering newborns to providing end of life support through hospice. From our acclaimed Regional Burn Center, to our award-winning cancer and heart programs. And with 25 clinics located throughout Baton Rouge and the surrounding areas, their physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

　　The Desktop team is looking to add 1 contractor for a 6 month contract-to-hire who will eventually become a full time member of the desktop team. The Desktop team consist of 12 Technicians, a Supervisor, and a Manager that handle daily tickets that are escalated from the Helpdesk for boots on the ground IT hardware & some software support, troubleshooting, break/fix, upgrades, installs, asset request, etc.

　　Personal skills are more important that technical skills. The Manager is not looking for a Tech II and rather looking for someone with a similar backgrounds as are previous placements who came from Helpdesk backgrounds who lacked some hardware experience but is great with customers, so they have been willing to train on the hardware side.

　　Technical skills: Someone with some prior hardware/software basic support experience. This team handles PCs, printers, desktops, and IP phones. IP phone experience is not required but would be a plus. Baton Rouge General has varied PCs including Dell, HP, 770's, 880's, etc.

　　Responsibilities will include:

　　Moves/Adds/Changes

　　Project work including office moves. Techs will need to move the hardware to the new office space, setup fax lines/cords in the new office space, and deploy the hardware.

　　Windows 10 and hardware installation and troubleshooting

　　troubleshooting tickets including hardware break/fix, internet connectivity issues, email issues, new asset requests, imaging, etc.

　　Skills:

　　Windows 10, Troubleshooting, Hardware, Technical support, Deployment, Imaging, Office 365, Customer service, Desktop, Install, Hardware support, Desktop troubleshooting, Pc troubleshooting, Ticketing system, Active directory, Windows, Desktop hardware, Installation, Ms office suite, Printer support, Customer service skills, Helpdesk troubleshooting, Printers, Win10, Cabling, A+, Customer service oriented, Migration, Microsoft office, Deployments, Pc support, Help desk, Windows 7, O365

　　Top Skills Details:

　　Windows 10,Troubleshooting,Hardware,Technical support, Deployment, Imaging, Office 365, Customer service, Desktop, Installations, Hardware Support, Desktop troubleshooting, Pc troubleshooting, Ticketing system, Active Directory, Windows, Desktop hardware,

　　Additional Skills & Qualifications:

　　Technical skills: Someone with some prior hardware/software basic support experience. This team handles PCs, printers, desktops, and IP phones. IP phone experience is not required but would be a plus. Baton Rouge General has varied PCs including Dell, HP, 770's, 880's, etc. al skills are more important than technical skills.

　　Experience Level:

　　Entry - Mid Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.