Description:
• Excellent interpersonal, verbal, and organizational skills • Ability to work well in a fast paced/multitasking environment and remain calm under pressure • Customer service-focused • Initiative-taking Collaborator • Provide Primary and Backup On-Call Support • This job requires working weekends first or second shift as scheduled, in addition to on-call • Respond knowledgeably & in a manner understandable to the customer with regards to questions or technical issues • Enter time worked daily in ADP and Autotask Time sheets • Provide SOC - TeleNeuro Cart support • Provide Pager coverage support and respond to Group 39 Alerts as assigned by work schedule • Support client approved software with a strong knowledge of current or existing Operating systems and Applications • Onsite troubleshooting at client location • Deploy new laptops, desktops, printers, monitors, phones, and peripherals • Set up / work with new end-users • Review and resolve performance issues • Diagnose and address internet connectivity slowness • Assist with password resets • Assist in implementing cloud as necessary • Manage updates • Respond to Alerts
Skills:
Desktop, Field Tech, windows 10, migration, deployment
Top Skills Details:
Desktop, Field Tech
Additional Skills & Qualifications:
Excellent verbal and organizational skills. Strong interpersonal skills. Someone who is very customer focused.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.