Description

Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. Are you a driven individual who is most productive in an active and positive environment? If that sounds like you, Robert Half has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you.

What you get to do every single day

Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

Offer computer desktop support in accordance with established policies and procedures

Meet regularly and effectively with ticket submitters

Settle computer problems, and offer suggestions on appropriate action/solutions

Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

Match hardware repairs with the appropriate vendors

Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals

5+ years of desktop support or other related experience

Experience with MS Windows 10

Proven knowledge of Active Directory

Expertise in PC Hardware

Foundational knowledge in Microsoft Office

Deep understanding of PC skills

PC desktop/workstations experience desired Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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