Description:

　　This manufacturing client is looking for a Desktop Support Technician. They need this technician to have a few years of Desktop Support/hardware support experience within a large environment as this person will be the sole IT person onsite. This is an exciting opportunity to continue to develop and leverage your analytical skills. This position will have an opportunity to improve the ITSM support organization. The Analyst will be responsible for supporting our end users and keeping a strong focus on maintaining support processes. Our expectations are that this individual will identify and remediate support trends on an ongoing basis. This position will also be responsible for building and maintaining relationships with the global peer team members and key business customers while implementing the Global Technology Services strategy. It will be onsite 5 days a week in Shelton, CT. It is a Mon-Fri first shift schedule. This position is a 6 month contract. It could go longer but not guaranteed so you must be comfortable with potentially finishing after 6 months.

　　Skills:

　　Windows 10, O365, Desktop, Troubleshooting, Active directory, servicenow, audiovisual, printers, mobile devices

　　Top Skills Details:

　　Windows 10,O365,Desktop,Troubleshooting,Active directory,servicenow

　　Additional Skills & Qualifications:

　　• Track, support, and remediate problems, requests, and document resolutions

　　• Identifies, analyzes and interprets both technical and business opportunities

　　• Install, Move, Add, and Change pc hardware, software, network printers, and conference equipment

　　• Promotes end solutions

　　• Acts as change agent to implement and communicate change

　　• Stay current with latest system information, changes and updates

　　• Develop an analysis of problem trend reports for locations they support

　　• Mobile Device Support

　　• Audio Visual Support

　　• PC/Printer Site Asset Management

　　• Maintain spare parts inventory

　　• Coordinate with IT Purchasing Admin for inventory refresh

　　• PC Disposal

　　• Network Printer\Queue management

　　• Site Purchaser for peripherals

　　• Smarthands support network and server teams

　　• White glove support for VIP’s

　　Experience Level:

　　Intermediate Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.