Hiring: Delinquency Contro Counselor

　　Looking for hard working reliable customer service professionals to take on the role as a collection specialist. This is a great opportunity for anyone looking to establish themselves in a reputible financial institute!

　　What you will do:

　　To control/collect on past due Consumer Loan and Credit Card accounts within the first 30 days they are delinquency/early stages of collections, in accordance with all government and the Credit Union rules and regulations. To provide member financial counseling and mitigate loss. This is a c all center production environment, auto-dialer making outbound calls and will receive in-bound calls. Early stage collections (1-30 days late), 80-120+ calls per day

　　Top Skills:

　　Collections

　　Sales

　　Retail

　　Administrative

　　Customer Service

　　Insurance industry

　　Banking industry

　　Additional Skills & Qualifications:

　　Call center orientated fast pace with aggressive goals

　　Computer literate; ability to work with Excel, Office Word, Outlook

　　Ability to navigate multiple systems and screens

　　Competent and well spoken people

　　In depth critical thinking; t hinking outside of the box, being resourceful

　　Problem solving and assessment skills; Evaluate on what the member needs would be

　　Communication skills

　　Ability to level with members.

　　Provide empathy to members and overcome objectives

　　Education Qualifications:

　　Bachelor or Associated degree with Retail or Sales Experience preferred

　　HS Diploma with collections or call center experience

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.