Job Summary

　　Job Title: Kitchen Production Clerk

　　FSLA Status: Hourly

　　Immediate Supervisor: Deli Department Manager

　　Provides assistance to the Deli Department Manager by working closely with all deli associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met. Contributes to store sales and profitability by effectively managing all aspects of the deli kitchen operations, to include but not limited to: labor, expenses, stock levels, guest service, and morale.

　　Job Description

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Provides excellent services to all guests

　　Assists guests with finding items they are looking for on and off the sales floor

　　Takes and executes special orders and requests

　　Answers the telephone and assists callers using proper phone etiquette

　　Addresses guest concerns with prep and kitchen made items, and resolves issues when a guest is not satisfied with the service or product received

　　Ensures all production standards are being met in the Deli Kitchen

　　Makes decisions on production levels by studying weekly movement report (items sold) for salads and sandwiches

　　Fills the knee knockers, heat and eat sections, tray and dip wall, and all special orders

　　Ensures that temperatures are being taken on hot bar and salad bar

　　Recipe control

　　Ensures that recipes are being followed step by step

　　Monitors dates and freshness of every product

　　Shrinks the items that are outdated

　　Ensures that products are dated and initialed in the cooler/freezer

　　Oversees product presentation, cleanliness of kitchen and food-safety requirements Ensures that cooler and freezers are consistently clean and organized

　　Blast chiller kept cleaned and cooling logs kept up to date

　　Contributes to overall cleanliness of the department by picking up, organizing and cleaning work areas including shelves and sales floor as needed

　　Required to maintain food safety logs

　　Ensures all quality standards are being met, including quantity expectations at 100% at 10 am and 5 pm

　　Executes Special Orders by following Special Order Tray Building Procedures

　　Produces Step by Step Dinners by following detailed instruction sheets

　　Builds party trays according to the Party Planning Guide

　　Has knowledge of and follows all Kitchen Production Books

　　QUALIFICATIONS

　　To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.

　　High School Education or equivalent combination of education and experience

　　Must be food safe certified (an actual food safety certification)

　　Ability to motivate a team of individuals

　　Ability to deal tactfully and effectively with guests and all personnel

　　Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment

　　Complete understanding of all safety requirements and company safety policies

　　Must posses the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following

　　equipment/procedures: slicers, proper lifting techniques, trash compactor, baler, mixer, grinder, oven, and sham

　　Knowledge of the retail food business, thorough knowledge of perishable department operations, and must be able to make timely and effective decisions

　　PHYSICAL DEMANDS AND WORK ENVIRONMENT

　　Standing for a long period of time, bending, stooping, and kneeling regularly

　　Full range of upper body motion

　　Lifting up to 50 pounds on a frequent basis

　　May be exposed to extreme temperatures

　　WORK SCHEDULE

　　Kitchen Production Clerk I is part time and can work shifts from 6am-2pm or 2pm-10pm

　　Kitchen Production Clerk II is full time and can work shifts from 6am-2pm or 2pm-10pm

　　#FFMED

　　Company Overview

　　Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

　　Location : NameBaraboo

　　Requisition ID 2024-41432

　　Requisition Post Information* : Posted Date 2 weeks ago (1/18/2024 9:18 PM)

　　Category (Portal Searching) Store Associate