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Default Servicing Specialist Sr. - Accounts Payable
Default Servicing Specialist Sr. - Accounts Payable-March 2024
Knoxville
Mar 28, 2026
About Default Servicing Specialist Sr. - Accounts Payable

  Description

  Position Overview:

  At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

  The Recovery Admin/ Accounts Payable Specialist is responsible for providing administrative/clerical assistance to the Recovery Manager and/or DSC department. The ideal candidate is very detail oriented and views their work as their self-portrait. The Recovery Admin/ Accounts Payable Specialist exercises excellent judgment in performance of tasks that are both varied and moderately complex.

  We are seeking a dedicated, disciplined individual who excels in a team environment, who takes ownership and who is enthusiastic about a job well done.

  Essential Duties and Responsibilities:

  · Provide assistance to the Recovery Manager and/or the DSC team

  Review invoices for proper general ledger account and cost center and contacting other internal departments or external agencies to research missing information and/or resolve discrepancies.· Ensure the accurate, efficient and timely payment of vendor invoices

  · Act as a backup for certain functions within the Recovery area and/or DSC department

  · Assist with leading special projects as needed by the Recovery Manager and/or the DSC department

  · Ensure compliance with policy and procedures

  · Present a professional image

  Abilities:

  · To handle multiple tasks and prioritize

  · To work with little supervision but know when to ask for help

  · To maintain a positive working relationship with internal business partners and teammates

  · To take a systematic approach to organizing work

  · To independently analyze and exercise judgment while following established procedures

  Skills:

  Good understanding of First Horizon products

  High level of judgment and decision making

  Knowledge of general collections practices

  Impeccable customer service and customer centric focus

  Problem-solving skills

  Excellent verbal and written communication skills

  Strong keyboarding / data entry ability

  Proficient computer skills, especially Microsoft Office applications

  Attention to detail and ability to identify potential issues

  Education and/or Work Experience Requirements:

  High School Diploma or equivalent/ Bachelors degree preferred

  2 -4 years of work experience required/ 4 – 6 years preferred

  · Previous collections experience a plus

  Physical Requirements:

  · Ability to safely and successfully perform the essential job functions consistent with or without the ADA, FMLA and other federal, state and local standards

  · Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

  · Must be able to talk, listen and speak clearly on telephone

  If hired, you are eligible for $1,500 signing bonus. $500 is payable after 30 days, $500 after 90 days and $500 after 120 days of employment.

  About Us

  First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

  Benefit Highlights

  Medical with wellness incentives, dental, and vision

  HSA with company match

  Maternity and parental leave

  Tuition reimbursement

  Mentor program

  401(k) with 6% match

  More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

  Follow Us

  Facebook -- facebook.com/FirstHorizonBank

  Twitter -- twitter.com/FirstHorizonBnk

  LinkedIn -- linkedin.com/company/first-horizon-bank

  Instagram -- instagram.com/first_horizon

  YouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

  Corporate Diversity Commitment:

  We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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