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Data Insights Lead - Claims
Data Insights Lead - Claims-March 2024
Virtual
Mar 29, 2026
About Data Insights Lead - Claims

  This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

  At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

  How does this role contribute to our collective success?

  Data and analytics are of critical importance for AXIS and will be absolutely fundamental in reaching AXIS’ goal of becoming the recognized leader in specialty underwriting with expertise, products, and services that directly meet our brokers’ needs.

  Simply put, we want to turn data into information, that can be used to:

  Enable decisions to be made with confidence, based on information not just intuition.

  Be proactive, using information to identify new opportunities, and getting to them before our competitors.

  Realize cost savings, finding ways to make processes more efficient, enabling our people to focus on using their skills to further add business value.

  The new Data Insight team will be D&A’s key focal point with the business, responsible for building and maintaining reporting and MI for the entire organisation. They will understand the needs of the buisness and tailor the insights that the team produce to provide the buisness with the information they need to confidently make decisions and pursue new opportunities.

  There is a huge opportunity to transform our current reporting landscape into a purposefully designed and developed suite of insights, that can be utilised and understood by all AXIS citizens to find answers to their questions and back up their intuitions.

  In addition to being the key access point for all reporting and MI, the data insights team will provide additional data services for data heavy teams, such as actuarial and finance. These teams typically spend large chunks of time extracting, transforming and summarising data in support of their analysis and reporting. The data insights team will take ownership of such processes, develop an understanding of the outcomes and build out strategic data and reporting solutions to increase efficiency and improve depth of insights.

  The claims data insights lead will drive the data insights strategy in support of claims. Developing the suite of insights for consumers of claims data and metrics such as the claims team, reserving, pricing and underwriting and supporting the broader data needs of the claims team.

  What will you do in this role?

  Overseeing a team of data analysts and data visualization developers to build and maintain a suite of reports, dashboards and information assets that inform, satisfy and delight internal and external stakeholders across the business, in the most efficient and effective way.

  Build and maintain strong relationships with the relevant stakeholders throughout the organization. Work closely with the claims team and other claims data consumers to support their MI needs, to give them the insights needed to effectively make decisions and identify trends. Be able to communicate at the appropriate level to provide clear messages about the team’s work and priorities, to listen to and understand the challenges being faced by the business, and to provide options for solutions.

  Constant focus on satisfying business priorities in the most clear, purposeful and exciting way. Rather than producing discrete solutions, ensure the insights delivered are part of a wider story and provide maximum impact to the company.

  Be the primary point of entry for day-to-day claims data and analytics requirements. Provide exceptional level of service and ensure that the claims team have data and insights provided to the in a consumable way, such that they are equipped to make decisions and carry out their work.

  Ensure delivery of the highest possible quality of outputs and reports. Do this by adhering to clear and consistent standards for how reports and insights should be structured and upkept, how data should be interpreted and how metrics should be calculated. Always uphold these standards and proactively communicate what they are and why they are important, influencing the culture across the organization.

  Support the design and development of the approach to organising, cataloguing and marketing data insights and reports. Make this the place that all users in the organisation go to find out what insights are available, how to access it and how to interpret the information within it. Work with citizen developers within the business to bring their solutions into this central framework and drum up excitement about the clarity and value it delivers.

  Work closely with the wider D&A organisation and the technical teams that support it, to ensure that the end solutions being built and maintained by this team are informing upstream requirements such as data capture, architecture, data quality, data governance and data product builds such that manual workarounds, downstream fixes and other forms of technical debt are minimised in all reporting solutions that are built.

  You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

  This role reports to the Head of Data Insights.

  About You:

  We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

  What you need to have:

  Experience in relevant roles in the (re)insurance industry

  Exceptional communication skills – a key part of this role will be working collaboratively with business stakeholders, with the BTS organization, and with the wider D&A group. Being able to communicate clearly to a variety of audiences and work collaboratively will be key to the success of this role.

  Have a deep understanding of how to effectively communicate messages through data and MI. Understand the appropriate structures for reports, metrics and visualisations to deliver maximum impact and to tell clear stories to a wide range of stakeholders.

  Strong knowledge of insurance industry data and information needs of the claims and reserving functions within (Re) Insurance. Experience in UK, Bermuda and US markets is a plus

  Technical knowledge around technology and tools used in support of data visualization preferred.

  Ability to build reports and dashboards

  Ability to prioritize effectively, adapt as necessary based on business priorities, re-factor plans as required by changing priorities and communicate impact of changes to key stakeholders.

  Strong oral and written communication skills and proven ability to win confidence of business partners and influence outcomes.

  Strong ability to work with technical teams and multiple work streams with dynamic priorities

  What we prefer you to have:

  Experience working with Power BI

  Experience in UK, Bermuda and US Insurance markets is a plus

  What we offer:

  UK:

  You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

  US:

  For this position, we currently expect to offer a base salary in the range of $140 - $170 (NY). Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

  In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

  Rewarding. Challenging. Meaningful.

  We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry.

  Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.

  We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

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