Introduction
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.
Your Role and Responsibilities
IBM Consulting is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM Consulting empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
Bottom line? We outthink ordinary.
Discover what you can do at IBM.
We bring a platform that hosts the capabilities required to help clients digitize and automate their processes, transform their talent and culture, and enable them to embed cognitive use cases in every decision, process and experience - whether for clients, suppliers or employees. We apply our deep analytic and cognitive approaches for process re-engineering, transformational process operations, and advisory, and create unique value by combining our clients' data with other sources of data and insight.
As part of the implementation of our strategy we are looking to hire a Data for Experience Senior Manager to grow our pipeline and convert opportunities within our Data Platform Services team. As a Senior Manager your role will be focused on working with our global account partners to drive sales and delivery of our data for experience practice with a focus on Adobe to support marketing stakeholders as well as building out our internal capabilities which accelerate the delivery of our services.
We are looking for candidates with extensive consulting experience supporting marketing stakeholders to optimize omni-channel customer experiences using data and cognitive technologies. This experience should include the technical design as well as the delivery of these solutions. You'll likely have a background as leader in a tier-1 consulting firm or technology services company. You'll be used to working at board level and seen as a trusted adviser to your clients. You're someone who is innovative and able to quickly inspire confidence from both clients and colleagues. Working in a global, large, and multi-cultural environment is a second nature for you.
Responsibilities include:
Sales & Business Development
Meet annual business signings (sales) targets as established by service line leadership;
Develop innovative solutions, as part of a structured sales process, to meet prospective client needs;
Collaborate with other practitioners to generate and develop new offerings especially focused on Cognitive Solutions that drive the end-to-end customer experience.
Engagement Delivery
Provide thought-leadership and subject matter expertise related the deployment of our data platform services to drive quantifiable business benefits to marketing stakeholders;
Quality assurance and all aspects of consulting engagement delivery;
Overall project team management, including regular evaluations and staff development;
Ability to identify potential clients and define and propose solutions to clients;
Assists in the solutioning, design, and delivery of these engagements.
This is an environment where networking and people skills are extremely important: we're looking for people who will forge their own relationships, both internally and externally. Do this and you'll have access to a range of projects and clients unlike any other.
Required Technical and Professional Expertise
Proven history of sales enablement to close CDP deals in the Big Data Analytics - $2 - $5 Million plus;
At least 5 years of experience in martech and data architecture including Cloud and AI technologies;
At least 5 years of experience in martech consulting and the translation of business objectives to system requirements;
At least 5 years of experience with one or more of the following: marketing services provider, digital agency, consulting firm focused on end-to-end customer; management, software business with solutions in consumer marketing analytics and customer relationship management space;
Industry experience across Consumer, Financial Services, Travel/Hospitality, Automotive, Life Sciences, and Telco sectors;
Deep expertise in customer analytics, campaign management/operations, audience management, personalization & next best action engines, CDPs, DMPs, DSPs & programmatic advertising, and attribution modeling;
Readiness to travel worldwide up to 75%.
Preferred Technical and Professional Expertise
Expertise in CDP vendors including Adobe, Salesforce, Treasure Data, and others;
Familiarity with modern data and analytics technologies (Spark, Python, Kafka, Cassandra etc.);
Hands-on experience architecting, building data lake/CDP projects;
Experience working in cloud, multi-cloud, and hybrid cloud environments (AWS, Google, Azure, IBM etc.);
A good understanding of the workings of AI technologies.
About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.