Description

　　Kenvue is currently recruiting for:

　　Customer Strategy Manager- Haircare

　　This position reports into the Customer Strategy Director and is based in Skillman - NJ with a flexible hybrid option. Remote US work options may be considered on a case-by-case basis and if approved by the Company.

　　Who we are

　　At Kenvue, part of the Johnson & Johnson Family of Companies, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands-including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID -are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers' hearts and homes.

　　Join us in shaping our future--and yours.

　　Watch us here:

　　What will you do

　　The Customer Strategy Manager is responsible for enabling the achievement of forecast and the brand objectives for the US & Canada Haircare portfolio through instituting strategic business plans that integrate, align, and achieve customer and Kenvue business goals. You will lead the planning process and plays a meaningful role in influencing go-to-market strategies, own the new-item launch process for assigned brand(s), and coordinates the customer specific marketing efforts. Serve as a liaison between Sales and Marketing by providing "voice of customer" to Marketing and by providing knowledge of marketing and brand strategies to the field. Provide in-depth analytics and insights for the team and customers. Special projects are an integral part of this role and the ideal person should be comfortable operating in a dynamic, fast past environment. Key responsibilities in addition to 6P excellence include, but are not limited to:

　　Key Responsibilities:

　　Business Planning

　　Leads business planning process by developing analytics & insights to support marketing strategy, trade fundamentals, channel strategies and Ecommerce growth. Effective in preparing timelines & communication of the process, and conducting collaborative planning cycles with customer teams.

　　Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across a matrix environment to support goal achievement.

　　Partners with internal team members to develop and execute the revenue growth management strategies in order to drive top and bottom line growth.

　　Analytics

　　Leads cross-functional team members in development, evaluation, & implementation of the 6Ps by evaluating trends, developing insights, & translates findings to drive business performance improvement both internally & externally.

　　Influences business processes and requirements related to pricing, trade promotions, Ecommerce development, category management, & inventory management including cross-functional collaboration with marketing, supply chain, trade, and finance on forecasting to sales input across responsible brands.

　　Develops and ensure the execution of all trade related expenses while evaluating other elements of all BME related activities to improve P&L performance, including tracking & influencing using LYNX and PRF systems to ensure trade funding is maximized within allocated investment.

　　Creates & influences assortment & merchandising recommendations for both Brick and Mortar and Ecommerce.

　　Coordinates & conducts regular communication sessions between internal cross functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives with immediacy via a Customer Service based model.

　　Provides support and insight for retailer business & new item reviews.

　　Co-leads key top to top customer meetings with sales teams.

　　Develops and presents customer, category and brand reviews to drive brand and category performance.

　　Ensures execution of plans through regular communication and interaction with the customer team and in-store visits.

　　Qualifications

　　What we are looking for

　　Required Qualifications

　　4 year degree required.

　　Minimum 6 years total business experience required.

　　5 years prior experience in consumer package goods required.

　　Prior experience in direct customer sales, business analytics, and/or customer marketing required.

　　Up to 20% travel.

　　Desired Qualifications

　　At least one prior manager-level role preferred.

　　Prior beauty/Skin Health category experience preferred.

　　Ability to work effectively within a fast-paced, complex matrix, changing environment.

　　Ability to influence decision-makers up and down two or more levels, with and without direct authority, to ensure a fully-aligned customer/company business plan.

　　Demonstrate effective communication and negotiation skills. Strong presentation skills and ability to tailor skills and presentation style to a variety of key decision makers.

　　Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives.

　　Ability to develop and oversee the execution of project plans and to implement, execute and draw conclusions from a variety of customer, shopper and category studies.

　　Ability and passion to coach and develop reporting staff members.

　　Ability to manage funds and resources to deliver the greatest outcome for the company.

　　Ability to identify and assess risk and prioritize competing demands.

　　Knowledge of computer technology, analytical software programs, MS Office Suite and database management, including development of queries and assessment...

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity