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CUSTOMER SERVICE SPECIALIST I
CUSTOMER SERVICE SPECIALIST I-May 2024
Adolfo López Mateos
May 18, 2025
ABOUT TE CONNECTIVITY
TE Connectivity is a $13 billion global industrial technology leader creating a safer, sustainable, productive, and connected future.
10,000+ employees
Technology, Engineering
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About CUSTOMER SERVICE SPECIALIST I

  At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

  Job Overview

  TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

  What your background should look like:

  Actividades

  Seguimiento de casos en plataforma SFDCAdministrar una cartera de cuentas de clientes estándar de manera proactivaTrabajar en el espíritu de ECE (Extraordinary Customer Experience)Organizar el trabajo para responder a las solicitudes de los clientes a tiempo.Cotizar Clientes según DOA (Delegación de Autoridad)Seguir y controlar la cartera de pedidos de forma proactiva desde la entrada del pedido hasta la entrega

  Requisitos

  Licenciatura en Negocios Internacionales, Admin. de empresas o Comercio ExteriorExperiencia de 1 año en Costumer ServiceInglés avanzado

  Competencies

  Values: Integrity, Accountability, Teamwork, Innovation

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