Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Support Representative to work at a premier company in Chattanooga, TN. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

　　Job Specifications:

　　Job Type: Contact going through July with possible extensions

　　Location: Chattanooga, TN

　　Pay Rate: $18/hour

　　Shift: Monday-Friday, 9:30AM-6PM

　　-Training- Will be fully onsite and then role will move to remote

　　** Must be local to the Chattanooga location

　　Why you should apply to be a Customer Service Support Representative:

　　• Competitive pay and benefits package

　　• Join a dynamic and collaborative team dedicated to providing exceptional customer service

　　• Gain valuable experience in a customer-facing role

　　• Opportunity for career growth and advancement within the company

　　What’s a typical day as a Customer Service Support Representative? You’ll be:

　　• Receiving, investigating, and resolving customer inquiries in a timely and accurate manner

　　• Handling customer service inquiries and addressing problems via telephone, chat, and email

　　• Ensuring all customer communication is clearly documented for future reference

　　• Educating callers to ensure resolution is achieved on the first contact

　　• Interacting with customers through various channels, including chat, phone, and email

　　• Successfully passing required testing to demonstrate proficiency in customer service support

　　• Maintaining consistent participation and attendance as mandated by the company

　　• Adhering to assigned schedules and demonstrating flexibility for rotational shifts

　　• Willingness to work overtime as required to meet customer needs

　　This job might be an outstanding fit if you:

　　• Have a High School Diploma or equivalent

　　• Have a minimum of 1 year of experience in a customer service support role

　　• Are proficient in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)

　　• Have excellent oral and written communication skills

　　• Have strong problem-solving and decision-making abilities

　　• Can work well under pressure and handle challenging customer situations

　　• Have exceptional attention to detail and organizational skills

　　What happens next:

　　Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

　　Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Support Representative today!

　　#GRACE

　　#CB

　　#P1

　　As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

　　Get a complete career fit with Kelly ® .

　　You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

　　About Kelly

　　Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

　　Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

　　Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.