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Customer Service Scheduling Representative Full Time
Customer Service Scheduling Representative Full Time-March 2024
Muskegon
Mar 27, 2026
About Customer Service Scheduling Representative Full Time

  Employment Type:

  Full time

  Shift:

  Day Shift

  Description:

  Summary: Responsible for procedure scheduling utilizing the Pathways Healthcare Scheduling System (PHS), ensuring that accurate patient information is collected to facilitate the pre-registration process and providing quality service to physicians related to patient information and communication needs.

  Qualifications:

  High School graduate.

  Associate degree with medical certification preferred.

  Medical Terminology classes or two years experience with Medical Terminology.

  Two years of Computer experience preferably in Windows (2000) environment. Ability to pass a training aptitude test.

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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