JOB REQUIREMENTS: Bradley Corporationis a US Manufacturer leading theway in commercial washrooms and safety solutions. Celebrating over 100years in business, we take pride in all we do. With a culture focused oninnovation, quality, and family, you will know your colleagues on afirst name basis, all while in a friendly, yet professional environmentwhere your voice matters. Here\'s why you\'ll love working here: Workwithin an innovative company, meeting passionate colleagues and partnerswith diverse backgrounds and experiences Generous time off program, withthe option to purchase additional Paid Time Off. Twelve paid holidays ayear, including a company-wide paid holiday shutdown between Christmasand New Year\'s Work schedules that fully support work/life balance,with hybrid work options available Competitive salary and comprehensivebenefits package including medical, free basic dental, life insurance,401(k) with company match and more Here\'s your opportunity: Underdirection from the Customer Service Supervisor/Director of CustomerService, you will interact with customers and/or sales representativesto provide information regarding products and services. You will handlethe more technical or complex service questions. You will work closelywith team members, product management, manufacturing personnel and salesto meet customer needs and grow customer relationships. You will alsorespond to telephone, e-mail and facsimile inquiries in a fast-pacedoffice environment. **This role is located at our Menomonee Falls, WIlocation. Hybrid work options available once trained. Here\'s howyou\'ll contribute: * Professionally and expeditiously respond tovarious customer inquiries regarding general product information, orderinformation, pricing and website and web tools assistance. At thislevel, handles the more technical or complex service questions. *Applies a high level of knowledge and judgement in resolving service,warranty or technical problems falling within established limits ofauthority and knowledge. Process incoming and replacement orders for aspecified, limited scope of company products within corporateguidelines. * Process order expedite requests from salesrepresentatives and customers * Work closely with production teams tomeet customer deadlines. * Process requests for credit memos, returnsand invoices within corporate guidelines Execute order changes, partialshipment requests cancellation requests within corporate guidelines *Provide assistance with tracking of shipments and providing freightrelated information according t customer requests. Prepare order relateddocuments for electronic filing system Create and maintain relativetraining documentation and procedural information *Promote customerservice excellence and positivity throughout the organization... Forfull info follow application link. Equal Opportunity Employer ofMinorities, Females, Protected Veterans, and Individual withDisabilities ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/7D92BD7677414F2B