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Customer Service Representative
Customer Service Representative-November 2024
Vancouver
Nov 11, 2025
ABOUT GENTLE DENTAL
The idea of group dentistry reimagined to provide teams with the right balance of autonomy and support, focused on the best interests of patients.
1,001 - 5,000 employees
Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Representative

  At Gentle Dental, we value our teammate's smile as much as our patient's smile.

  Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.

  We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

  We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

  At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

  Our opportunities provide a full suite of benefits including

  Employee Assistance ProgramMedical and pharmacy, dental, vision (for employees and their families)Basic life, AD&D, and long-term disability insurance6 Paid holidays and 2 Paid floating holidayPTO (80 hours per year for hourly)401k plan and deferred compensation planReferral Bonuses ($600-$2,500 depending on role)

  Come join our team and make a difference in the lives of the people in your community!

  Qualifications:

  A minimum of 1 to 2 years front office experience in a medical environment.Computer literate a must (QSI/Denticon experience is a plus).Bilingual a plusPrevious experience presenting Treatment Plans and going over costs of services preferred.

  Pay Range

  $17-$20 per/hour DOE

  Location:

  Gentle Dental Cascade Park

  12503 SE Mill Plain

  Suite 222

  Vancouver, WA 98684

  Schedule:

  Full Time

  Monday - Thursday

  Gentle Dental has the resources you need to achieve true personal and career success.

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