Description
Opportunities for a Customer Service Representative!
Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Morgantown, Pennsylvania region and is a long-term contract / temporary to hire employment opportunity.
What you get to do every single day
Manage incoming telephone calls
Field and send out send written business correspondence
Be a part of business development by by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong problem solving and analytical skills
1+ years of past relevant experience
Excellent verbal, written, and social communication skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Foundational knowledge in Inventory Reports
Inventory Tracking experience highly desired
Knowledge of Post-Sales
Comprehensive knowledge of Retail Sales
Deep understanding of Inventory Audits
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proficiency with Microsoft Office applications
Excellent customer service and office administrative skills
Proficient with diversified computer software and systems
Supportive, positive attitude with a professional demeanour applied to all tasks
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .