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Customer Service Representative
Customer Service Representative-March 2024
Green Bay
Mar 28, 2026
About Customer Service Representative

  JOB REQUIREMENTS: Description Our Customer Service team is looking forcandidates with a customer service or project-based background andoutstanding customer service skills. At Werner, you\'ll engage withinternal and external customers to solve technical challenges, supportand manage our sales processes from point-of-contact to product/solutiondelivery, and drive business improvements through partnerships withcustomers. \"A Great Place to Work.\" At Werner Electric Supply, you\'lljoin a growing and innovative distributor of electrical products,services, and solutions that consistently ranks as one of the topelectrical distributors nationwide. As an employee of Werner ElectricSupply, we\'re committed to improving you and our workplace. You\'llreceive training and development, recognition for your hard work andsuccesses, and opportunities to volunteer so you can positively-impactour customers and community. You matter to us, and we strive to retainour employees by providing career options, strong benefits, and acompetitive compensation package. Summary: Our Customer Service team islooking for candidates with a customer service or project-basedbackground and outstanding customer service skills. At Werner, you\'llengage with internal and external customers to solve technicalchallenges, support and manage our sales processes from point-of-contactto product/solution delivery, and drive business improvements throughpartnerships with customers. Minimum Candidate Requirements StrongCustomer Service or Projects background required. Strong communicationskills - you must be able to effectively present information to internaland external customers in one-on-one and group settings. Must be able tobuild and maintain business relationships and provide outstandingcustomer service. High School Diploma required. Any additional educationis a plus. Microsoft Office (Excel, Word, PowerPoint, etc.) proficiencyrequired. Essential Duties and Responsibilities Take and reply toinbound customer calls and emails to convert into Bids or Orders. Sendproduct demos to qualified customers on request. Emphasize salablefeatures, quote prices and credit terms, and enter sales orders fororders obtained. Provide feedback to customers on adequate stock levels.Estimate date of delivery to customer based on knowledge of vendor\'sproduction and delivery schedules. Build and maintain customerrelationships. Review reports of business transactions. Work withOutside Sales to establish and coordinate customer pricing profiles.Support the Accounts Receivable department by responding to customerinvoice dispute issues. Investigate... For full info follow applicationlink. Werner Electric Supply is an equal opportunity employer and allqualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, national origin, disabilitystatus, protected veteran status, or any other characteristic protectedby law. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/51100F1077334128

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