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Customer Service Representative
Customer Service Representative-March 2024
Vineland
Mar 28, 2026
About Customer Service Representative

  Job Responsibilities:* Respond accurately and effectively to telephone inquiries from customers* Receive customers in person and assist them with the selection of merchandise* Greet, interact, and monitor customers to assist the store in loss prevention* Display and organize products in a store for the customers to locate easily* Help customers in billing and payment processes at the stores counter* Communicate information about product availability* Maintain the outlook of the store through dusting, cleaning, and restocking merchandise on the shelves* Handle record keeping and re-ordering systems* Help with preparation for displays* Provide quality assistance and customer service in a professional and timely manner including order entry* Monitor and verify all inbound electronic orders* Perform daily backups* Release daily pick lists/trucks* Navigate in a computerized environment to access appropriate information to service the customer* Create and maintain store operation procedure's guide

  Job Requirements:* Cash management skills* Good verbal communication and interpersonal skills* Excellent customer service skills* Exceptional work ethic and strict adherence to company policy * Ability to work in a fast-paced environment* Strong organizational skills and detail-oriented* Ability to work independently with minimum supervision* Time management and ability to prioritize tasks given* Willingness to learn about new items and procedures quickly* Working knowledge of Windows 10, including accurate keyboarding skills* Proficient in Office 365 (Word, Outlook, and Excel)* Must have High School diploma or equivalent

  8am-4pm (Flex scheduled available)Background CheckHealthcare, 401k, LTD, Life Insurance, vacation, paid sick time

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