Description Openings for Customer Service Representatives!

　　Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term contract / temporary engagement, and can work in Glen Allen, Virginia, this could be the Customer Service Representative position for you!

　　Your responsibilities in this role

　　Field and send written business correspondence

　　Give exceptional customer service in a timely fashion

　　Manage incoming telephone calls

　　Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism

　　Ability to navigate multiple computer systems, applications, and utilize search tools to find information

　　Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyExcellent customer service and office administrative skills

　　Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

　　No stranger to performing extensive research to resolve complex customer inquiries

　　Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

　　Microsoft Excel experience

　　2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

　　Excellent oral and written communications skills

　　Excellent problem-solving skills

　　If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .