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Customer Service Representative
Customer Service Representative-March 2024
New York
Mar 28, 2026
About Customer Service Representative

  Description

  Growing Company Seeks Client Service Representative!

  Robert Half is seeking an articulate, highly-skilled Client Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the New York, New York Client Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement.

  Major responsibilities

  -- Group Support Phone Line

  Client Account Openings

  Client Account Updates/Maintenance

  Schedule client calls

  Ad Hoc Client reports (ie statements/tax forms to clients and 3rd parties)

  Client Web Support

  Ad Hoc Letters/Mailings

  Gathering/Updating Investor Packets

  Ad Hoc Projects/Requests

  Requirements - Critical thinking, problem solving, ability to work independently

  Ability to communicate verbally and in writing effectively throughout all levels of the company

  No stranger to performing extensive research to resolve complex customer inquiries

  Sensitive Information experience preferred

  Deep understanding of Salesforce Administration

  Adeptness in Schedule Meetings

  New accounts experience desired

  Google Suite experience

  Knowledge of SAP CRM

  Demonstrated ability to interact effectively with internal and external partners and clients/customers

  2+ years of past relevant experience

  Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyUpbeat, positive attitude and an approach to work rooted in professionalism

  Strong technical skills including proficiency with MS Office

  Excellent customer service and office administrative skills

  Proficient with computers and technology platforms

  If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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