Description
Growing Company Seeks Client Service Representative!
Robert Half is seeking an articulate, highly-skilled Client Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the New York, New York Client Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement.
Major responsibilities
-- Group Support Phone Line
Client Account Openings
Client Account Updates/Maintenance
Schedule client calls
Ad Hoc Client reports (ie statements/tax forms to clients and 3rd parties)
Client Web Support
Ad Hoc Letters/Mailings
Gathering/Updating Investor Packets
Ad Hoc Projects/Requests
Requirements - Critical thinking, problem solving, ability to work independently
Ability to communicate verbally and in writing effectively throughout all levels of the company
No stranger to performing extensive research to resolve complex customer inquiries
Sensitive Information experience preferred
Deep understanding of Salesforce Administration
Adeptness in Schedule Meetings
New accounts experience desired
Google Suite experience
Knowledge of SAP CRM
Demonstrated ability to interact effectively with internal and external partners and clients/customers
2+ years of past relevant experience
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyUpbeat, positive attitude and an approach to work rooted in professionalism
Strong technical skills including proficiency with MS Office
Excellent customer service and office administrative skills
Proficient with computers and technology platforms
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .