Description:

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　• Provide support to dealers via phone and email.

　　• Enter customer orders and follow through until fulfillment, communicate the expected delivery date, and explain stock-outs.

　　o Confirms that submitted customer orders have the correct quantities, pricing and requests revisions when necessary.

　　• Work closely with the production team on ETA’s on out-of-stock items and communicate updates and changes to customers.

　　• Coordinate delivery schedules with dispatch and keep the customer informed of such schedules.

　　• Help customers with problems; provide customer feedback to management.

　　• Other duties and responsibilities related to the nature of the job may be given on a temporary or permanent basis as needed.

　　Skills:

　　Customer service, Customer support, order entry, microsoft office, Call center, data entry

　　• High School diploma, GED, or equivalent combination of education, experience, or training in a related field.

　　• Be skilled in Microsoft Word, Excel, and Outlook;

　　• Have a positive attitude and desire to work with a great team in a fast-paced environment.

　　• Good with basic math

　　• Good organizational and problem-solving skills

　　• Experience with a phone system.

　　• Attention to detail

　　• Pleasant phone personality

　　• Ability to multi-task.

　　PHYSICAL ENVIRONMENT

　　• Ability to sit for extended periods

　　• Ability to perform repetitive motions of the wrist, hands, and fingers to use a PC and keyboard

　　• Bending and some lifting.

　　• Extensive writing.

　　• Extensive phone use.

　　• Tasks can be very repetitive.

　　• Able to lift concrete products and other objects weighing up to 50 pounds from floor level to 4 feet high;

　　• Able to assist others in moving heavier or bulkier objects;

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.