Customer Service Representative

　　US-NY-New York

　　Job ID: 2024-12975

　　Type: College of Dentistry (DN1032)

　　# of Openings: 1

　　Category: General Office Administration

　　New York University

　　Overview

　　Responsible for providing front line customer service for the College of Dentistry to all patients, visitors, students, faculty administrators and staff. Provide patients and visitors with information and assist with way-finding. Answer telephones, screen calls and take messages. Respond to routine inquiries and provide information regarding clinic hours, appointments, general clinic policies and procedures, patient care center locations, programs, events and consult with supervisors or others as needed, on more complex issues.

　　Responsibilities

　　Required Education:

　　High School diploma or equivalent combination.

　　Preferred Education:

　　N/A

　　Required Experience:

　　6 months of office experience providing customer service.

　　Preferred Experience:

　　1 year experience working in healthcare setting

　　Required Skills, Knowledge and Abilities:

　　Excellent customer services skills. Ability to prioritize in a fast-paced environment. Ability to operate basic office equipment (personal computer, photocopy/fax machine). Proficiency with basic word processing applications.

　　Preferred Skills, Knowledge and Abilities:

　　N/A

　　Qualifications

　　In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $31.258. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

　　NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

　　EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

　　Salary: 31.26

　　Salary: 31.26 hourlyPI235638390

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　　PI235638390

　　Minimum Salary: 31.26Maximum Salary: 0.00Salary Unit: Hourly