Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

　　We are immediately hiring a Customer Service Representative in Perris, CA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

　　Hourly pay at $19.75/hr.

　　Schedule: Monday-Friday: 7am-3:30pm

　　To learn more about the Customer Service Representative role with Ryder click the link below:

　　https://RyderCareers.Video/WHS-CSR

　　When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

　　Here are a few of the many benefits when working with us:

　　Medical, Dental, Vision Benefits start at 30 Days

　　401 (K) Savings Plan with a company match

　　Discounted employee stock purchase options

　　Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

　　All major holidays paid and Paid time off within your first year

　　Up to 12 weeks paid maternity leave

　　Apply Here With Ryder Today

　　We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

　　Click here to see all Opportunities at Ryder: https://ryder.com/careers

　　EEO/AA/Female/Minority/Disabled/Veteran

　　Summary

　　The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquires, and resolves customer complaints and answers customers' questions.

　　Essential Functions

　　Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol

　　Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.

　　Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands

　　Workflow management: enhance productivity through effective scheduling and planning

　　Generate purchase/repair orders and maintenance of files

　　Parts management: contribute to cost containment through inventory planning and warranty

　　Additional Responsibilities

　　Ensures compliance with all company, local, state, federal and other regulatory agencies policies

　　Performs other duties as assigned

　　Skills and Abilities

　　Strong verbal and written communication skills

　　Ability to get both verbal and written communication across that has the desired effect

　　Goal oriented, drive for results, assertive, and deal well with ambiguity

　　Possesses a high degree of initiative

　　Must have high level of energy and be a self-motivated and self-directed person

　　Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments

　　Ability to focus on multiple projects and activities simultaneously

　　Flexibility to operate and self-driven to excel in a fast-paced environment

　　Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

　　Demonstrates customer service skills

　　Qualifications

　　H.S. diploma/GED required

　　One (1) year or more in sales and/or customer service required

　　DOT Regulated: No

　　Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington: The hourly rate for this position ranges from $19.00 to $19.75 an hour.

　　Job Category: Customer Service

　　Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

　　Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

　　Current Employees:

　　If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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