Customer Service Representative - Hiring ASAP

　　This company is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management, and infrastructure development. They are looking to add to their Customer Service team to support customers, and take inbound calls.

　　Job Details:

　　Answer incoming and make outgoing customer telephone calls

　　Handle 70+ Calls Per Day (Average handle time is less than 5 minutes per call, then will have 45 seconds to write notes after

　　Educating customer on waste and recycling rules for trash pickup day

　　Assisting customers with Online Login, Billing, Missed Pickups, Trash Can Delivery, Bulk Item Discarding, Hazardous Waste, and more

　　Handling Customer Complaints

　　Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web Communicate clearly and concisely with on-the-road employees to give instructions and assistance

　　Track customer information and concerns and enter data into database

　　Skills:

　　Customer service

　　Call center/inbound calls

　　Retail background

　　If you are interested, please apply to this posting, or send your resume directly to Hanna at [email protected]!

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.